Job Type Full-time Description Are you a detail-oriented individual who thrives in a stable and supportive work environment? Explore an opportunity with us where your achievements are celebrated and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey? What is Houchens Insurance Group? We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service: 1. Clients 2. Co-owners 3. Communities By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all. What you will receive...
- Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
- Variable compensation with stability and unlimited growth based on your performance.\
- A long-term career with substantial development and advancement opportunities.
- Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
- Comprehensive medical, dental, and vision plans and many more supplemental benefits.
- Work-life balance
- Plus, much more!
To learn more about Houchens Insurance Group, visit us on LinkedIn . Summary Provides technical support to the Account Management team. This will include verbal and written communication internally with staff and externally with current clients and other office support activities. 50%Client/Policy Services Provides daily support to account managers and employees' benefits group health accounts. Responsibilities include:
- Processing eligibility additions, terminations, and changes.
- Assisting in keeping the Benefit Point system and Employee Navigator up to date and maintained for groups.
- Assisted in the preparation of renewal kits, including benefits guides, employee paperwork, etc.
- Assisting with inbound calls as needed.
- Learning all Employee Benefits service standards and procedures, including daily service.
- Backup to the Receptionist.
30%Office Administration/File Management Responsibilities include: Document all correspondence and follow up for necessary information updates at appropriate times. 10%Teamwork Works together with team and with other departments, such as Marketing, Accounting and Producers, etc.; this includes conferencing with Producer to discuss the execution of strategies. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed. 10%Determination Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program. Requirements Education and/or Experience Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations Must be able to obtain insurance licenses and designations as set forth by the organization's education plans.