Title: Employee Benefits Operations Student AssistantReports To: Director of Employee Benefits Client ServicesLocation: East Lansing, MIDepartment: Employee BenefitsSET SEG is seeking a student assistant to work within the Employee Benefit Services department. You will work alongside industry professionals on an ongoing basis (approximately 20 to 25 hours per week). In this Benefit Services role, you would report to the Director of Employee Benefits Client Services.
WHO WE ARESchool Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers' compensation and property/casualty services for Michigan public schools.Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market. We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment.Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit:
WHO YOU AREYou are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities: - Assist in maintaining data in various Employee Benefits systems; including insurance carrier systems
- Observe and assist:
- MI School District payroll vendors with ACA system data specifications
- ACA team members with analyzing and recording action items from various partner reports
- Premium billing review and reconciliations
- Assigning and working Employee Benefit requests
- Auditing an expansive data set from the designated online enrollment tool
- Attend unit and company meetings, as assigned
- Manage variety of projects for the department
- Other duties as assigned
Required Qualifications: - Current sophomores, juniors and seniors in college with preferred areas of study including Risk Management & Insurance, Human Resources, General Business, Management or Finance
- Exceptional verbal and written communication skills
- Ability to present ideas and information in a clear and concise manner
- Demonstrate proficiency with standard business software applications with the ability to perform internet research
- Self-motivated, capable of independent follow up, and meeting deadlines
- Ability to work in fast paced, multi-task environment with efficiency, promptness, professionalism and accuracy
- Ability to exercise professional demeanor and good business judgment in a stressful or time sensitive situation for members and parties
- Ability to interact with all SET SEG staff and understand core insurance processes and operations while communicating internally and externally in a professional manner
Physical Demands / Work EnvironmentSeveral hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.