Location: Washington,DC, USA
The on-site Employee Mental Health Support Specialist will provide evidence-based mental health support to employees at Children's National Hospital. This role may also involve some travel to additional Children's National locations on a limited basis.Qualifications:Minimum EducationMaster's Degree In counseling, social work, psychology, or related degree (Required) OrMinimum Work Experience3 years post graduate experience (Required) Required LicensesIndependent Social Worker Must be licensed in the District of Columbia at minimum at theLICSW-level (Required) Or Psychologist Licensed in Washington, DC. (Required) Or Licensed Professional Counselor (Required)Required Skills/KnowledgeSkilled in providing evidence-based treatments for individuals and groups (e.g., CBT, DBT, EFT, Mindfulness-based therapy, etc.)Experienced in tracking mental health improvement and outcomesDemonstrated ability to create new programs and interventions based on population mental health needs, preferably for hospital staffDemonstrated understanding of social determinants of health (SDOH) and knowledge of community resourcesIndependent, open-minded, non-judgmental, compassionate, flexibleExcellent interpersonal skills (communication and listening)Passionate about improving the mental wellbeing of healthcare workers and reducing the stigma of accessing mental health resourcesRequired Licenses and CertificationsIndependent Social Worker Must be licensed in the District of Columbia at minimum at the LICSW-level. (Required) OrPsychologist Licensed in Washington, DC. (Required) OrLicensed Professional Counselor (Required)Functional AccountabilitiesMental Health Support Provide crisis intervention tools and resources for employees in immediate mental health distress while maintaining confidentiality and privacy at all times. Provide input on strategy for 24/7 mental health crises management across all locations. Work to reduce the stigmas of accessing mental health services throughout the clinical and non-clinical employees at CNH by building rapport and trusting relationships with managers and front-line caregivers. Round on units to determine in-the-moment needs for mental and emotional support and deliver appropriate support interventions. Provide proactive mental health training and education including coping with grief and loss, reacting to trauma, windows of tolerance, how to decompress on the job, etc. Provide evidence-based tools to teams who have experienced a trauma at work in a group setting. Educate employees requiring specialized behavioral health treatment on how to access available resources and follow up as needed. Facilitate employee support groups. Employ evidence-based outcome tracking and timely data reporting as requested. Serve as mental health subject matter expert for employee-related organizational procedures and workgroups (fitness for duty, ADA). Comply with relevant employer policies (such as safety, vaccinations, and infections disease protocols). Organizational AccountabilitiesOrganizational Accountabilities (Staff)Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance