Job Title: Employee Relations Coordinator
Department: Human Resources
Reports To: Employee Relations Manager
FLSA Status: Non-Exempt
Position Summary: The Employee Relations Coordinator is responsible for supporting the Employee Relations function within the Human Resources department. This position contributes to creating a productive and supportive workplace by assisting in various aspects of employee relations, compliance, and engagement initiatives.
Key Responsibilities: - Employee Relations Support:
- Serve as the first point of contact for employee concerns, questions, and complaints providing guidance and assistance as needed.
- Conduct preliminary inquiries into employee relations, issues, claims and grievances to gather relevant information and assess next steps.
- Coordinate with the Employee Relations Manager on the resolution of escalated issues.
- Assist in the interpretation and communication of HR policies and procedures to employees and managers.
- Promote adherence to workplace policies and company standards through clear communication and guidance.
- Manage the processing of unemployment claims, gathering necessary documentation, and responding within deadlines. Assist management and attend unemployment hearings, as needed.
- Review background checks, work with applicants on obtaining necessary documentation, such as court dispositions, and collaborate with Employee Relations Manager to determine hire eligibility.
- Talent Management
- Assist in managing new hire orientation to ensure new hires are well informed about company policies, culture and expectations.
- Assist in the management of onboarding programs to ensure new hires are properly trained and prepared for their roles.
- Participate in organizing and supporting employee engagement activities to foster a positive workplace environment.
- Assist with the development and management of training and development programs, including managing the organization's online Learning Management System.
- Provide Generalized HR Support
- Provide general administrative and operational support for the Employee Relations function.
- Assist with other HR functions, such as benefits or recruitment, as needed.
Qualifications: - Education and Experience:
- 2 years related experience in employee relations or HR support roles. A bachelor's degree in Human Resources or related field is preferred.
- Skills and Competencies:
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Excellent problem-solving skills and attention to detail.
- Proficiency with HRIS systems and Microsoft Office Suite.