Salary $45,000 year
Title: Employment Specialist
Classification: Non-Exempt
Scope of Position: Employment Specialists provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures.
Essential Functions:
- Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to:
- Determine WIOA eligibility and complete required documentation for enrollment
- Provide case management to participants and assist in eliminating barriers to gaining and retaining employment
- Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services
- Provide referrals to appropriate community service or social service agencies
- Prepare and deliver customized presentations/workshops to jobseekers
- Collect documentation to attain performance goals
- Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system
- Market and promote all services under EDSI-related grants through Missouri Job Centers
- Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants
- Contact employers by phone, referral, or in-person to schedule face-to-face meetings
- Introduce employers to Missouri Job Center services and available training programs
- Develop a network for potential business leads and reconnect employers who no longer utilize services
- Review participant employment skills and match with active positions in MoJobs
- Represent EDSI at conferences, meetings, and targeted social functions as required
- Work under the guidance of supervisor to implement the regional vision
- Perform other duties as assigned
Education and Experience Requirements:
- Career counseling or Case Management experience preferred
- Ability to prioritize tasks and document visits and contacts
- Ability to demonstrate strong verbal and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- Bachelor's degree in Education, Social Work, Human Resources, or a related area preferred
- Knowledge of Microsoft Office programs
- Valid Driver's License and an insured automobile are required