Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.WHY WORK FOR GOODWILL?Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.JOB DESCRIPTION:Our Employment Specialist Level II provides employment guidance and case management support (including case note documentation, report writing, client tracking computer application skills) while providing work adjustment/ job development & Training. This staff member provides employment counseling and coaching to support job placement and retention, working to identify job matches for their target population. They develop a network of business relationships that results in knowledge of new job openings and build ongoing business relationships with counselors and other community partners. Individual needs to be comfortable in working with any population. Individual will need to be flexible as their work schedule will be determined by the job placement & hours of the participant.The Employment Specialist/ Job Coach will perform the following job duties: Assisting program participants with identifying job matches for their target population Identifying participant barriers to employment.Develop a network of employers and businesses for job leads. Ensuring job placement and providing continued retention job coaching support.Job Coaching will require being on the job with the participant throughout their shift until independence on job duties are achieved.Job Coaching will require learning the placement job in order to train with the participant.Job Coaching will require observing the participant on the job, providing guidance on the job, prompting and modeling the job performance for the participant.Job Coaching may require doing the job of the participant placement to allow time for the participant to reach required production.Job Coaching will require problem solving and developing assistive tools and technology to resolve barrier on the job.Job Coaching will require working with the employer to develop and advocate for reasonable accommodations. Case management regarding job related issues and follow-up services.VALID NC DRIVERS LICENSE REQUIRED (Will transport participants in their personal vehicle while in job development)EDUCATION: High School Diploma or equivalent required, degree preferred.EXPERIENCE: Ideal candidate has several years of experience in human services industry and experience working with individuals with disabilities.HOURS: Required to work participant schedule (nights, weekends, holidays, etc) to ensure success in job.BENEFITSGoodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:
- Paid Time Off (PTO)
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
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