Company DescriptionA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.comJob DescriptionTargeted Annual Pay Range: Minimum of $60,000.00 to a maximum of $65,000.00 BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Primary Duties / Responsibilities
- The Energy Analyst will be a key part of the SourceOne management team responsible for providing energy consulting support and maintaining good working relationships with all SourceOne customers.
- Directly reporting to Supervisor of Energy Management.
- Professional service to account relationships.
- Building customer relationships as a key member of the management team.
- Gathering and consolidating data from varied sources.
- Managing utility information for multiple customers on a daily and monthly basis.
- Validating and verifying customer costs and utilization using rate engines.
- Fielding inquiry requests and managing problem resolution for customer utility-billing issues.
- Coordinating and assisting with new customer account creation.
- Developing customized reports to support specific customer needs.
- Researching and identifying procedures for the authorizations of access to customer's utility information.
- Providing follow-up with utility representatives and commodity suppliers as needed.
- Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.
- Supporting project management requests as required by the rest of the upper management team.
Qualifications
- BS/BA required preferably in Business, Math, Accounting, Engineering, or relatable field.
- Some energy, utility or related experience is preferred.
Knowledge / Skill / Abilities
- Strong analytical/problem solving skills required.
- Experience with SQL is ideal.
- Attention to details and ability to review materials for accuracy.
- Strong oral and written communication skills
- Strong telephone etiquette
- Ability/flexibility to learn and apply new skills.
- Ability to navigate through a variety of computer applications.
- Ability to prioritize work.
- High level of professionalism and integrity.
Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.