Job Description
Who are we? Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.
The Role: Hybrid in Chicago (3 times per week). As the Engagement Manager, you will be responsible for leading client engagements, driving IT services sales, and ensuring the successful delivery of projects within the Property and casualty domain. The ideal candidate will have a strong background in sales, and project management, and a deep understanding of the P&C insurance industry.
What you'll do? Responsibilities:
Sales and Business Development: - Leverage your extensive IT services sales experience to identify and pursue new business opportunities within the Property & Casualty domain.
- Build and maintain strong relationships with key clients and stakeholders.
Project Management: - Oversee the end-to-end project lifecycle, ensuring successful delivery of IT services projects.
- Collaborate with technical teams to define project scope, objectives, and timelines.
Client Relationship Management: - Serve as the primary point of contact for clients, understanding their business needs, and aligning IT solutions to address those needs.
- Proactively address client concerns and ensure high levels of customer satisfaction
Financial Management: - Manage project budgets, ensuring projects are delivered within approved financial parameters.
- Provide accurate financial reporting and forecasting to internal stakeholders
Requirements
- Bachelor's degree in a relevant field.
- 6-10 years of experience of account management experience.
- Proven track record of successfully selling IT services within multiple verticals.
- Experience with building relationships with people at all levels.
- Excellent communication and negotiation skills.