Engineering Supervisor, Life Sciences
: Job Details :

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.Summary:Reporting to the Director, Service, Life Sciences, the Life Science Engineer, Supervisor is responsible for providing leadership to assigned engineers within the region to organize workflow to provide excellent and efficient customer services and establish performance improvement objectives and goals for increase in quality and performance. This individual will also perform preventative maintenance, calibration, and validation of equipment ranging from simple devices such as water purification, scales/balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers to high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, gas chromatography, single quadrupole and triple quadrupole mass spectrometers or equivalent instruments.What you will do:

Oversee the engineering work schedule of multiple locations, or a single facility with multiple engineers

Collaborate with the Director, Service on site specific metrics, KPIs, and performance of the engineers

Partner with Regional Directors to understand site specific variances and execute plans for service delivery optimization

Deliver service solutions within assigned area for all instruments, equipment and laboratory supplies, within assigned install base

Install, maintain, troubleshoot, and support multi-vendor product suites of chromatography and mass spectrometry equipment systems

Manage customer expectations by communicating work performed and providing a follow-up plan when necessary

Deliver system level training to employees and customers at customer sites

Audit work orders for accuracy and timely documentation of work performed

Train, motivate and coach employees to ensure attentive, efficient customer service, and safety procedures

Assess employee performance and provide feedback and training opportunities

Develop standards for operation, maintenance, and calibration of instruments

Ensure compliance with RENOVO and customer site safety policies and procedures

Analyze service data and make recommendations for technical and/or business improvements

Partner with Renovo sourcing department alternate parts and service sourcing and negotiate discounting with OEMs

Assist Engineering Manager with special projects, identifying resources and training needs

Working with Renovo site engineers, ensure rolling 12 month PM schedule is accurate

Support periodic operations and business reviews

Responsible for GxP validations of SOPs, modifying SOPs, writing and confirming procedures and work instructions

Oversees compliance of engineers in GxP and supports GxP service events

Performs other duties as assigned by your Manager, including escorting vendorsQualifications:

5+ years experience in a related field required

Extensive knowledge of mass spectrometry and liquid chromatography instrumentation is required

Experience as a service engineer or application scientist for one or several MS manufacturers preferred

1+ years of leadership experience preferredEducation/Special Training:

Minimum Bachelor's Degree in Chemistry or Sciences required

Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop

Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information

Financial Acumen - Considers financial impact of all decisions

Integrity - Can admit mistakes, is direct and truthful

Customer Service - demonstrates a customer-first mentality, focused on meeting the needs of customers and captures feedback to make improvements

Priority Setting - Prioritizes assigned schedules and workload

Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues

Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the teamSafety Requirements:

Abide and follow our Injury & Illness Prevention Program

Maintain a safe working environment for self and others if they come in contact within the laboratory area in accordance with the facility's policies

Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices

Ontime completion of safety trainings assignmentsPhysical Requirements:

The Life Sciences Engineer, Supervisor must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist

Must have near vision, far vision, depth perception, and be able to distinguish colors

Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors

May be required to stand and/or kneel for long periods of time while performing duties

Must be able to work safely with chemicals and hazardous materials

Must be able to carry or lift up to 50 pounds frequentlyClassification:FLSA: Non-Exempt**Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.EEO StatementRENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Employee is an at-will employee, and this does not act as a contract of employment. #J-18808-Ljbffr