Engineering Technician
: Job Details :

Our client is looking for a highly driven individual who will support the Engineering and Customer Service departments. You will coordinate between Company and their representatives as well as customers in creating accurate sales orders, documentation of the bill of material including product drawings and analysis, assist in software development and production documents, provide exceptional customer service to both internal and external customers in a professional and friendly manner, communicate with production staff ensuring accurate understanding of the production engineering processes, and support customers with in the field technical issues that may arise during the tower erection process. Additionally, you will:- Review sales orders and customer specifications to ensure project accuracy- Support the Engineering team with the day to day workload- Prepare final bill of materials (BOM) and save to archive- Prepare final structural tower drawings and save to archive- Assist in maintaining the parts database- Review drawings related to CAD product development- Support aftermarket sales- Take cold calls from outside the company regarding field problems, shipping shortagesand general requests for information- Perform any other duties, as may be assigned by Supervisor including but not limited to R&D, root cause analysis, and so on- Establish and maintain a reliable working relationship between the regional team, production and Company representatives, as well as their customers