Category Case Management Description Why join our countywide agency?
- Make a meaningful impact every day with an agency dedicated to improving our community and fostering a positive, employee- and client-focused work culture.
- Enjoy competitive salaries and a comprehensive benefits package, including 90-100% employer-paid medical insurance, generous sick leave, holiday pay, and a complimentary subscription to the Calm meditation/sleep app.
- We prioritize flexibility, offering adaptable hours and work schedules to fit your needs.
The Position:The ECM (Enhanced Care Management) Advocate provides comprehensive assessments, care plans emphasizing whole person care, and intensive care management to populations of Focus as identified by CenCal Health. The ECM Advocate will work collaboratively with clients and public or private agencies through coordination of care. Through advocacy, planning, coordinating, and linkage to community resources, the ECM Advocate will identify risks, promote strengths, and equip clients with the skills and knowledge needed to overcome sources of stress, strengthen resiliency, and address health disparities. Services are provided in community settings, FSA offices, and/or in the home. Join our team with a home office located in either Santa Maria, Lompoc, or Santa Barbara, depending on your preference! We're seeking a candidate who is flexible and eager to travel throughout the county to meet the needs of our program. FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for both themselves and others.Sample of Duties and Responsibilities:
Provide Enhanced Care Management services, most commonly face-to-face, to CenCal Health identified Populations of Focus including individuals and families who at risk of experiencing homelessness, at risk for avoidable hospital and emergency department utilization, experiencing severe mental illness or substance use disorder, children and youth involved in child welfare, pregnant and postpartum individuals who are in the birth equity population of focus, and more. Provide the following seven services to participants: - Outreach and Engagement
- Comprehensive Assessment and Care Management Planning
- Enhanced Coordination of Care
- Health Promotion
- Comprehensive Transitional Care
- Member and Family Supports
- Coordination of and Referral to Community and Social Supports
Complete comprehensive assessments with participants focusing on whole person care. Work alongside participant in creating a comprehensive care plans that addresses physical health, mental health, disabilities, substance use, oral health, community-based long term services and supports, support to manage serious illness, trauma-informed care needs, and community and social services. Provide Community Health Worker services as needed promoting overall wellbeing. Exhibit a working knowledge of community resources and provide appropriate referral to support access to social, educational, and health services. Timely and thorough documentation of all assessments, forms, care plans, and sessions with participants. Check FSA email and voicemail every day worked. Other duties as assigned. Position Requirements Employment Standards:
Bachelor's degree required, with preference of major course work in social work, psychology or another closely related field. Bilingual (English/Spanish) required. Ability to communicate ideas clearly and concisely, both verbally and in writing, is required. Desired: At least (2) years of experience in social case work, eligibility determination, social service or community resource referral, or closely related work Desired: Knowledge of general interviewing practices and/or techniques; knowledge of case management practices and techniques, including crisis prevention and intervention Excellent interpersonal, analytical, computer, written, and verbal communication skills required. Professional attitude, enjoyment of teamwork, and ability to maintain confidentiality a must. Reliable transportation, valid CA driver license, and proof of insurance required to travel throughout Santa Barbara.Classification, Hours and Pay Rate:
- This is a full-time position that offers a comprehensive benefits package, which includes medical, dental, and vision insurance, along with generous sick leave accrual, a limited number of holidays, and eligibility for flexible spending accounts and a 403(b) retirement plan.
- The pay range for this position is between $26 - $27/hour, depending on the candidate's education and experience
To apply for this position, it is required that you submit a cover letter with your application.Full-Time/Part-Time Full-Time Shift -not applicable- Position Enhanced Care Management (ECM) Advocate Exempt/Non-Exempt Non-Exempt Req Number CAS-25-00001 Location Santa Barbara (Administration) About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.