Job DetailsLevelEntryJob LocationNew York - New York City, NYPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$52,000.00 - $65,000.00 SalaryTravel PercentageNegligibleJob ShiftDayJob CategoryMarketingDescriptionPOSITION SUMMARYThe Enrollment Marketing Specialist will develop and implement marketing, advertising, and email outreach activities and initiatives for the New York Film Academy with a focus on enrollment efforts and the enrollment cycle, and also serve as the project coordinator for Marketing, Design, and Web projects and requests. This role will contribute to and collaborate on enrollment marketing research, carrying out promotional initiatives, identify target audiences, and evaluate current trends.The Enrollment Marketing Specialist must have a solid understanding of the Higher Ed prospective student journey and how to develop communications and content to engage with this audience from interest through to enrollment. Communications and content may include email campaigns, website content, text messages, ads, social media posts, recruitment materials, brochure content development, direct mail, billboards & signage, college fair materials, college guide profiles, blog posts / articles, press releases, sponsorships, CRM engagement, and other written or visual content and communications meant to engage with relevant target audiences. Understanding of the college Enrollment Cycle and decision-making processes and timeframes of prospective students is required.Enrollment marketing experience and prior experience working in marketing, communications, or admissions for Higher Education is preferred.The Enrollment Marketing Specialist position is a full-time role within the Marketing Department on the New York City campus reporting directly to the Advertising Strategist with general oversight from the Senior Director of Marketing. This is a hybrid role with the requirement to be in-person on campus 1-2 days a week to capture content and collaborate with teammates.Additional in-person days may be expected based on the schedule of events and activities (with advanced notice).REPRESENTATIVE RESPONSIBILITIES:The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The day-to-day duties required of this position may varyEnrollment Marketing Duties:
- Solid understanding of the Higher Ed prospective student journey and how to develop communication and content to engage with this audience from interest through to enrollment. Understanding of the college Enrollment Cycle and decision-making processes and timeframes of prospective students.
- Manage the execution of cohesive marketing strategies and projects across multiple marketing channels, both online and offline.
- Develop communications and content to engage with prospective student audiences from interest through to enrollment. Communications and content may include (but is not limited to) email campaigns, website content, text messages, ads, social media posts, recruitment materials, brochure content development, direct mail, billboards & signage, college fair materials, college guide profiles, blog posts / articles, press releases, sponsorships, CRM engagement, and other written or visual content and communications meant to engage with targeted audiences.
- Support special projects and new initiatives as assigned.
- Coordinate efforts with internal teams: marketing, enrollment, web, and design, and external partners, and sponsored events.
- Contributes to and measures the effectiveness of the marketing and communication strategies for prospective students.
- Develops and coordinates content for the prospective-student-facing web pages. This includes regularly reviewing and collaborating on photography, video, text, and forms.
- Coordinates and supports digital advertising campaigns, working with Marketing and Enrollment teams.
- Writes copy and coordinates design and production of online and offline collateral and recruitment materials designed to attract prospective students to visit, apply, and enroll.
- Develops targeted email campaigns that reach the right audience segments and highlight the college's unique selling points, academic programs, student life, and other attributes:
- Craft compelling email content with visually appealing design, incorporating strong calls to action that encourage recipients to learn more and apply;
- Builds, edits, and tests email templates in Salesforce Marketing Cloud / Pardot, TargetX Email Builder, and iContact or similar email systems;
- Analyzes email campaign performance to track open rates, click-through rates, and conversion rates to identify what resonates with potential students and refine future campaigns;
- Aggregates email recipient lists using logic and strategy to build appropriate recipient lists for each email communication with consideration of criteria that may include graduation year, student status, program of interest, campus of interest, potential start date, and other factors
- Contributes to and assists in the management of digital advertising for recruitment to help attract a qualified pool of prospective students:
- Assists in the development of digital advertising campaigns across various platforms like search engines, social media, and display networks;
- Targets the right audiences by utilizing demographics, geographic, and interest-based targeting options to reach students most likely to be interested in the College;
- Creates compelling ad copy and visuals and on-target messaging;
- Assists supervisor in campaign performance analysis using available data. This data is used to refine targeting, adjust messaging, and improve future campaigns;
- Remains current with the latest digital advertising trends and technologies
Writing and Content Creation Duties:
- Write and create communications and content to engage with prospective student audiences from interest through to enrollment. Communications and content may include (but is not limited to) email campaigns, website content, text messages, ads, social media posts, recruitment materials, brochure content development, direct mail, billboards & signage, college fair materials, college guide profiles, blog posts / articles, press releases, sponsorships, CRM engagement, and other written or visual content and communications meant to engage with targeted audiences.
- Write and/or edit articles, press releases, college descriptions, college profiles, alumni stories, and text for recruitment emails and materials
- Writes copy and coordinates design and production of online and offline collateral and recruitment materials designed to attract prospective students to visit, apply, and enroll.
Project Coordination Duties:
- Coordinate projects through project management system, currently Asana.
- Liaise with staff and faculty to coordinate marketing and enrollment-related projects and efforts and follow up as needed.
- Traffic information/updates on projects and initiatives between the marketing department team members.
- Collaborate on and assist with press release distribution & media monitoring.
- Assist with location and online event coordination and post-event coordination.
- Organize and digitally file Media Releases for students, alumni, and guest speakers as needed for marketing purposes.
- Organize and file video and photography related to marketing content, and alumni and guest speaker content.
- Assist with general marketing tasks.
- Other duties as assigned by the Senior Director of Marketing, or senior management.
QualificationsKNOWLEDGE AND COMPETENCIES:
- Experience in Higher Education, Education, or similar area; Strong knowledge of higher education student journey and enrollment marketing strategies required
- Excellent interpersonal skills with demonstrated ability to develop and maintain positive working relationships with individuals from diverse backgrounds
- Experience using website content management systems (WordPress), CRMs (Salesforce, Slate, HubSpot, or similar), and email management systems (Pardot, iContact, MailChimp, or similar)
- Excellent written, organizational, and communication skills
- Should have an interest in and basic knowledge of film, media, and performing arts
- Curiosity for new technologies and emerging marketing trends
- Ability to work independently and as part of a team
- Solid project management skills - ability to handle multiple projects simultaneously and meet deadlines
- Flexible and agile thinking in an always-evolving work environment, ability to problem-solve and innovate
EDUCATION, EXPERIENCE & CERTIFICATION:
- Bachelor's Degree in Marketing, Communications, English, Higher Ed, Business or related field. Experience may substitute for required education up to four (4) years
- 0-3 years professional experience in Marketing, Admissions, Higher Ed, Communications, Media, or similar role
- Knowledge of with CRM systems Target X / Salesforce or similar, or other marketing automation systems
- Knowledge of Asana or other project management systems that manage and track projects (BaseCamp, Teams, Trello, or similar)
- Knowledge of email campaigns, digital advertising, recruitment materials (both print and digital), social media,and marketing is preferred
- Proficient in Microsoft Office or Google Docs
- Familiarity with Canva or Photoshop preferred
REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND/OR SOFTWARE USED: The following machines, tools, equipment and / or software are commonly, but not always, associated with the performance of this position. Actual machines, tools, equipment and/ or software used will vary.
- Pardot, Target X, Salesforce, iContact, or other similar email systems
- CRM systems and Reporting (Salesforce / Target X, Slate, HubSpot, or similar)
- Asana, BaseCamp, Trello or other project management systems or platforms
- Google Documents & Microsoft Office Suite
- Adobe Creative Suite and/or Canva
- Apple Hardware Products (i.e. Mac, etc.)
ENVIRONMENTAL / ATMOSPHERIC WORKING CONDITIONS: The following environmental / atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.
- Higher education, office setting.
- Sit for long/high periods of time to perform various computer/administrative tasks.
- Office equipment including, but not limited to computer, phone, fax machine copier, and calculator.
- Reasonable dexterity of hands and fingers to operate and/or manipulate computer keyboard and other office equipment - or through reasonable accommodations.
- Able to place and remove materials from shelves.
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling, and manual dexterity.
- Verbally and effectively communicate utilizing face-to-face contact, video meetings, and telephones.
- Lift, carry, push and/or pull documents/boxes weighing up to 10-20 lbs.
- This is a hybrid role with the requirement to be in-person on campus 1-2 days a week in New York City. Additional in-person days may be expected based on the schedule of events and activities (with advanced notice).
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by employees in this position. Employees are expected to be flexible and responsive to changes in the scope of their duties. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company. All employees are expected to be familiar with and adhere to New York Film Academy's Personnel Policies & Procedures.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.New York Film Academy ( NYFA ) is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.