Enrollment Representative I
: Job Details :

Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates. Description To Qualify for This Position, You'll Need:Receives and logs subscriber and member enrollment applications to the system. Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals and updates all electronic enrollment files. Works edit/error reports generated from membership transactions. Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards. Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems. Participates in special projects as assigned related to enrollment, billing and reconciliations. T...Enrollment, Representative, Processing, Microsoft, Customer Service, Retail, Healthcare