Job Description: Pay Range: $15hr - $20hr Essential Functions:
- Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events.
- Complete monthly reconciliation process and resolve discrepancies.
- 25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
- Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.
Education Level:
- High School Diploma or GED.
Experience:
- less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis.
Preferred Qualifications: Knowledge, Skills and Abilities:
- Must be able to work effectively in a team environment.
- Must be able to adapt swiftly to multiple and rapidly changing priorities.
- Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.
- Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate Client System.
- Must be able to use Microsoft Office, specifically Excel.