Enterprise Account Manager
: Job Details :

ABOUT THE COMPANY:

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest To learn more, please visit bluebirdfiber.com.

Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Field Technician to be a part of a collaborative team. Bluebird Network is a premier fiber and data solutions provider with 25 years of success in the industry. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal.

Bluebird proactively embraces diversity and cultivates a culture of inclusion. We respect and value each team member's individual strengths, views, and experiences. We take pride in being an equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

ABOUT THE POSITION:

The Bluebird Network Enterprise Account Manager is responsible for the management, and growth of Bluebird's revenue stream through establishing and maintaining business relationships for customer accounts in Bluebird's enterprise sales segments, including but not limited to customers in the following fields: commercial, government, education, medical, and financial. This position is responsible for analyzing and understanding marketing and sales trends, establishing sales objectives, and for providing timely quotes and project estimates for use of Bluebird's services. This position requires a broad understanding of Bluebird's capabilities, customers, relationships, and technologies. This position requires leadership skills with a strong focus on customer retention and satisfaction, strong organizational skills, project and matrix management, and the ability to complete tasks in a multi-disciplinary team environment.

PRIMARY RESPONSIBLILITES:

* Ability to prospect and schedule meetings inside of a defined target list

* Possess a thorough understanding of Bluebird's products and service offerings

* Implement sales objectives and goals, including sales targets and forecasting results

* Establish working relationships with customers, network providers and vendors

* Prepare and present a variety of status reports including activity, closings, and follow-ups

* Supervise the negotiating of terms of various service agreements and closing sales that meet or exceed Bluebird's defined sales objectives

* Negotiate variations in price, delivery, and specifications with customers

* Gather market and customer information to enhance product performance and service

* Demonstrate customer service skills with a passion for responsiveness and over the top customer experience

* Participate in marketing events such as trade shows and seminars

* Deliver presentations of products and services at customer sites and exhibitions and conferences

* Provide input to Bluebird's Service Delivery Team to ensure proper documentation and timely completion of orders for customers

* Provide input to Bluebird's Network Planning Team to ensure customer future needs are factored into network evolution plans

* Some travel will be required

EDUCATION AND EXPERIENCE:

* High school diploma; bachelor's degree preferred

* Minimum of 5 years' experience in sales capacity in the telecommunications industry

* Experienced in Sales Management Systems (CRMs)

SKILLS AND ABILITIES:

* Strong business acumen

* Posses excellent interpersonal skills and work effectively with diverse people; must be approachable, show respect for others and be able to present data with effective communication and presentation skills

* Self-starter and solution oriented

* Ability to develop sales strategies to meet goals

* Ability to plan, organize, and prioritize multiple projects

* Ability to interact with customers and respond to expectations

* Leadership ability

* Excellent verbal and written communication skills

* Ability to travel as needed

* Proficient in Microsoft Office software