Location: Saint Paul,MN, USA
**Working Title: Enterprise Communications Manager**
**Job Class: Communications Specialist 3**
**Agency: Minnesota IT Services**
+ **Job ID** : 82612
+ **Location** : St. Paul
+ **Telework Eligible** : Yes #LI-Hybrid
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 12/18/2024
+ **Closing Date** : 01/10/2025
+ **Hiring Agency/Seniority Unit** : Minnesota IT Services
+ **Division/Unit** : Office of Enterprise Tech / Communications/Intergovt Rel
+ **Work Shift/Work Hours** : Day Shift
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 214 - Professional Employees (MAPE)
+ **FLSA Status** : Nonexempt
+ Designated in Connect 700 Program for Applicants with Disabilities ( : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services ( (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.
We are seeking a highly skilled and motivated professional to serve as the Enterprise Communications Manager. In this role, you will be responsible for creating and administering strategic communication plans that effectively convey the agency's programs, services, and products. You will serve as a trusted expert and advisor, providing technical guidance on communication strategies tailored for both technical and non-technical audiences.
Key responsibilities include:
+ Develop, plan, and implement executive branch-wide content and communications strategy and campaigns for MNIT's services, operations, products/projects, program units, and MNIT teams that support agency partners.
+ Provide expert advice to division directors and service managers to develop strategic plans for communicating agency's priorities.
+ Lead technical writer and editor for Enterprise Services communication needs, using plain language principles, AP style, and the MNIT brand voice.
+ Evaluate and report on enterprise communications activities to make data-driven communications decisions, and consolidate duplicative activities for efficient and effective work.
+ Administration of our mass-email tool, GovDelivery, including training MNIT employees and creating and maintaining policies and procedures for MNIT users.
This position is pivotal in communicating and advancing the agency's technology efforts, ensuring clarity, consistency, and alignment with organizational goals. If you are an experienced communicator with a passion for creating impactful strategies and delivering results, we encourage you to apply.
**This position requires an employee to be onsite at the work location once a month:**
+ Telework ( for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Saint Paul, Minnesota.
+ Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
**Minimum Qualifications**
**Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. ( **:**
Position requires a minimum of three (3) years of professional experience in strategic communication planning, technical writing, or providing communication strategy guidance for varied audiences.
Experience must include:
+ Expertise in planning and executing service marketing and corporate communication strategies with the capability to translate technical information into business-friendly language and multi-layered communications strategies.
+ Advanced writing and editing skills, producing audience-focused content using plain language and AP style
+ Use and administration of mass email tools like MailChimp, GovDelivery, Constant Contact, or similar.
+ Demonstrated ability to handle multiple projects concurrently, meet tight deadlines, and adapt to changing priorities, ensuring successful coordination and execution.
+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
+ Customer service skills that include active listening, empathy, and problem-solving.
A master's degree in Journalism, Communications, English, or related field substitutes for three (3) years of experience, OR a bachelor's degree in a related field substitutes for two (2) years, OR an associate's degree substitutes for one (1) year.
**Preferred Qualifications**
+ Proven ability to interact confidently and effectively with diverse leadership, providing expert communication guidance.
+ Strong understanding of IT services and IT service marketing, including organizational change management.
+ Technical proficiency with publishing applications and demonstrated skill in print and web layout.
+ Experience in web information architecture, structural design, and content management systems (CMS).
+ Familiarity with IT management organizations and IT communications, with experience in ITIL, LEAN, or Six Sigma methodologies as a plus.
+ Strong graphic design and branding expertise, including the ability to provide direction to and collaborate with graphic designers to develop visually impactful materials.
**Additional Requirements**
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
+ SEMA4 Records Check (applies to current and past state employees only)
+ Criminal History Check
+ Reference Check
+ Social Security and Address Verification
+ Education Verification
+ Other legally required checks
**Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.**
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-###-#### or email ...@state.mn.us . Please indicate what assistance is needed.