Why Renovo?Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
SummaryThis is a dynamic position that is highly visible to Renovo Life Sciences colleagues and customer stakeholders. As a subject matter expert in laboratory compliance, this role will ensure site regulations are followed, audits are conducted, and overall compliance is maintained. This is a dedicated role to one facility that will be full-time onsite.
What you will do: - Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the Boston site
- Drive compliance and training documentation adhering to site regulations
- Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with Boston site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to RenovoCare, and conducting site inventory during shutdowns
- Support and perform periodic audits to ensure compliance and standardization
- Lead training sessions to educate staff on Vertex and Renovo systems
- Collaborate with other departments at Renovo and Vertex to maintain compliance and standardization of the program
- Create and maintain on Vertex Teams share point a library of resources for staff to reference and adhere to compliance and standardization
- Drive best practices at Boston site
- Responsible for RenovoLive and Nuvolo monthly reconciliations between both systems so credits are issued per SOW/SLA agreement
- Oversee the Maintenance/Deployment of WattIQ System at Boston site
- Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts
- Submit support tickets as needed to WattIQ
- Respond to all hardware alerts including gateways
- Manage relationship between WattIQ and Renovo
- Communicates with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed
- Responsible for WattIQ/Vertex SOP
- Coordinate meetings with Vertex stakeholders and manage expectations with end users regarding WattIQ data insights
- Coordinate Trainings and support for Renovo
- Identify units to prioritize for replacement or maintenanceupdate/optimize PM plan based on data
- Identify units trending high on alerts and take corrective action
- Identify units with low door opening activity
Qualifications: - 5+ years of experience laboratory and asset management compliance
- Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
- Demonstrate good organizational and communication skills
- Interact effectively with company personnel and clinical staff in accordance with Renovo's operational and personnel policies/procedures
- Exercise problem-solving and troubleshooting skills with all equipment and technology
Education/Special Training: - Bachelor's degree (minimum)
- Compliance Management or Regulatory certifications
Required Competencies: - Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop
- Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen - Considers financial impact of all decisions
- Integrity - Can admit mistakes, is direct and truthful
- Customer Service - demonstrates a customer-first mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting - Prioritizes assigned schedules and workload
- Sense of urgency - Possesses and displays a sense of urgency to internal and external customers
- Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
- Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
- Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Safety Requirements: - Abide and follow our Injury & Illness Prevention Program
- Ontime completion of safety trainings assignments
Working Hours: - Full-time schedule Mon-Fri. 40 hours per week.
Employee is an at-will employee, and this does not act as a contract of employment.