Enterprise Operations Manager
: Job Details :

The Enterprise Operations Manager oversees the operational and strategic management of a client relationship with the primary focus of achieving and surpassing client expectations. This position reports to an Enterprise Account Director with a dedication towards achieving account profitability; serving as the primary escalation contact; providing account leadership and mentorship to the Site Managers and on-site teams. Essential Job Responsibilities. Manage and oversee all assigned locations, personnel, and equipment for a client with multiple locations nationally. Oversee the Site Managers and potentially other employees at multiple site locations. Provide management direction to ensure our accounts are receiving quality service while operating efficiently and profitably. Develop strategies to achieve 100% client satisfaction. Strategically engage Epiq resources to support proactive solutions and industry trends with client. Scheduled/ Unscheduled travel to all client locations...Operations Manager, Operations, Enterprise, Manager, Site Manager, Client Relations, Technology, Business Services