Job DescriptionJOB SUMMARY: Responsible for selling tickets for the Showroom, IMAX Theatre, special events, exhibits and other functions for the Atlantic City region. ** Atlantic City OperationsESSENTIAL FUNCTIONS
- Handles all incoming calls and ADA reservations in an efficient and courteous manner
- Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets
- Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc.
- Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operations the machinery used to clean the 3D glasses
- Provides accurate information to customers regarding shows
- Assists guest with seating assignment in the theater and other entertainment venues.
- Performs opening and closing duties of the department
- May perform special assignments for upper management as requested
EDUCATION and/or EXPERIENCE: High School Diploma preferred. One year of prior Box Office experience preferred.QUALIFICATIONS:
- Ability to learn computer systems; including Ticketmaster, AS400, Access and Excel. Excellent written, organizational and verbal communication skills.
- Works exceptionally well under pressure with the ability to meet deadlines and high- volume demand.
WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).About UsCaesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.