Company DescriptionNational Software Management is technology driven company based in NJ with an offshore development office in India, striving to satisfy customer's needs through building robust software solutions all while meeting and exceeding customer expectations. Job DescriptionWe are looking for Entry Level Business AnalystMain responsibilities:
- Manage user support requests for troubleshooting issues and tracking the entire process through analysis, design, development, testing, deployment and requester approval.
- Identify production issues, work in partnership with technical leads and effectively communicate plan of action to business units for solutions.
- Project management activities include organization, resource allocation, task assignment and issue resolution.
- Prepare and provide progress & analytic reports to Senior Management regarding open cases.
Qualifications
- Bachelors or Masters degree
- Microsoft Office Suite (Word, Excel, Power Point, Vision & Outlook)
- Works and be proficient with e-mail systems computer programming systems and languages
- Successfully completes regulatory and job training requirements.
- Ability to work with others in a team environment
Additional Information