**YOU MUST BE IN NYC IN ORDER TO APPLY**Are you seeking to build your career in the dynamic field of marketing while honing your customer service skills? Look no further - we have an exciting opportunity tailored just for you! Join our esteemed marketing company as an Entry Level Customer Service Representative and gain invaluable experience, professional growth, and a solid foundation for your journey in the marketing industry.About Us:At Aura, we're committed to creating exceptional marketing experiences that resonate with our clients and their audiences. As an Entry Level Customer Service Representative, you'll play a crucial role in delivering top-notch service and support while immersing yourself in the exciting world of marketing. If you're ready to learn, contribute, and thrive, we're excited to welcome you to our team.Job Responsibilities:As an Entry Level Customer Service Representative, you'll be a pivotal point of contact between our company and our valued clients. Your responsibilities will include:
- Providing prompt, professional, and courteous customer service to clients.
- Assisting clients with inquiries, requests, and concerns through various communication channels.
- Collaborating with cross-functional teams to ensure client satisfaction.
- Learning about our marketing strategies, services, and industry trends.
- Gaining exposure to marketing campaign planning and execution.
- Contributing to maintaining accurate client records and documentation.
- Identifying opportunities for service enhancements and improvements.
Skills and Qualities:We're seeking individuals who possess the following skills and qualities:
- Strong communication skills, both written and verbal.
- Customer-focused attitude with a passion for delivering exceptional service.
- Problem-solving abilities and a proactive approach to challenges.
- Basic understanding of marketing concepts and strategies.
- Ability to work collaboratively within a team-driven environment.
- Detail-oriented mindset with strong organizational skills.
- Adaptability and eagerness to learn and grow.
- Proficiency in using common office software and communication tools.
Why Join Us:
- Comprehensive training in customer service and marketing practices.
- Exposure to diverse marketing campaigns and strategies.
- Mentorship from experienced marketing professionals.
- Opportunities to expand your skill set within a thriving marketing company.
- Room for advancement and career growth.
- Competitive compensation package.
Application Process:Ready to kickstart your career in marketing with a focus on customer service? Submit your resume and a cover letter highlighting your enthusiasm for both customer service and marketing, any relevant experiences, and your drive to succeed. If you're excited to provide exceptional service while embarking on a path of professional development, we're eager to hear from you.