Location: Whittier,CA, USA
Position description:As a Customer Success Specialist, you will be responsible for providing high-level customer support to approximately 50-70 automotive dealerships in a defined area. Functioning as a consultant, you will ensure that our customers are using the software they purchased to its full potential. You will provide both on-site and video conference support to customers, with roughly 80% of the time on-site and 20% via video conference.Customer Success Specialists work from a home office and will be provided a company car, cell phone, and laptop.
Training:Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training will consist of classroom instruction at our offices in Houston, TX, and Dayton, OH, as well as online courses where you will receive in-depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country to apply your classroom knowledge in a real-world setting.
Requirements:
Benefits:We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:- Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Company car for business and personal use- Working remotely with a company cell phone and laptop- Professional development and training- Promotion from within- Paid vacation and sick days- Eight paid holidays- Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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