We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers.Are You?
- Passionate about entrepreneurship
- Unstoppable in the pursuit of achieving your goals
- Driven to learn new techniques continuously
- Relatable to diverse groups of individuals
- Looking for growth opportunities
- Eager to grind and get your hands dirty!
What you're responsible for:
- Manage customer complaints efficiently and ensure a resolution promptly
- Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
- Provide product and service information to resolve issues and serve customers in person
- Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
- Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
- Keep office and conference room areas clean, sanitized, and maintained
- Display a positive composure and enthusiastic tone while assisting customers
What we look for:
- Someone with experience in Hospitality, Restaurant, or Service industries
- Someone eager to derive their success
- Someone cheerful and enthusiastic about taking on new avenues
- Someone creative and able to think outside the box
- Someone who assists in making others feeling comfortable and building meaningful relationships
- Someone who excels in a team environment as well as independently
This is an in-office position that is set to start immediately, so we are looking for an individual that is local to New Hyde Park and able to start in 1-2 weeks.Hours Of Operation: 10:00am - 6:00pm
#LI-Onsite