ENTRY LEVEL CUSTOMER SUPPORT REPRESENTATIVE
: Job Details :

Our team is looking to expand within the Los Angeles area and we are excited to bring on a driven Entry Level Customer Support Representative. The ideal candidate for this role will be expected to deliver exceptional service to our local customers. The Entry Level Customer Support Representative will identify customer needs and provide advice and guidance regarding marketing solutions that are in the best interests of clients. The Entry Level Customer Support Representative will work collaboratively with our clients on a daily basis to provide the desired customer experience and meet overall business objectives.

Responsibilities of the Entry Level Customer Support Representative:

• Communicate directly with customers on a daily basis
• Directly market and sell products and services to qualified customers
• Ensure sales are completed according to compliance standards
• Keep records of all customer interactions and completed sales
• Attend daily team campaign meetings to set goals collaborating with the marketing and sales team
• Assist in maintaining a positive and uplifting company culture

Requirements of the Entry Level Customer Support Representative:

• High school diploma or GED (not required but is a PLUS)
• Experience in sales, marketing, or other customer service-related fields
• A want to learn something new and take on a challenge
• Being self-driven is a huge plus!
• Proficient communication skills are a must
• Able to work with both customers and team members

Perks:

• Unlimited learning opportunities
• Virtual networking events
• Holiday closures
• High growth potential
• Individualized training
• Company-paid retreats
• Team bonding activities

**Complete, in-house training will be provided for the right candidates. Through hands-on and classroom training, we want to provide an equal opportunity to succeed in our company. Growth opportunities will be available to those who put in the time and effort that it takes to advance.**

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