Your Blood. Your Hospital. Your NeighborsHave you been looking for purposeful work that contributes to a lifesaving mission? Pack with a purpose at LifeServe. We are currently looking for a full-time Product Management Technician/Driver to join our team in Davenport. With the help of volunteer blood donors, LifeServe Blood Center is able to serve more than 175 hospitals across Iowa, Nebraska, South Dakota, and Illinois by providing access to a safe, quality blood supply for hospital patients in their critical time of need. As a Product Management Technician/Driver, you will be responsible for accurately packing orders in a timely manner. You will provide superior customer service primarily through phone work to other blood centers and hospitals. Product Management Technicians are responsible for blood inventory management, and ensuring minimal waste occurs. One of the most important duties of a Product Management Technician is to act as the final checkpoint for quality control, ensuring blood products are accurately and safely packaged before being sent to our hospital partners to be used in lifesaving blood transfusions and other medical procedures. Product Management Drivers also transport blood products and/or specimens between service hospitals and fixed sites. Success in this role requires a commitment to quality and timely service to our customers in a courteous manner.Shifts:
- Full time
- 6:00 am - 2:30 pm
- Monday - Friday
- Occasional evening and weekend on-call coverage required
Compensation:
- Wages starting at $18.75/hour
Our type:You enjoy performing a wide variety of detailed and sequential tasks, according to standard operating procedures, resulting in the right products getting to the right places at the right times. You thrive in a highly regulated and process-driven environment. You love to stay busy and are seeking a high-volume, fast-paced work environment. You are able to pivot when needed, yet still manage to see all tasks through to completion. You are someone who embraces doing it right the first time and making positive connections with other people. You want to use your creativity to problem-solve and work through logistics.Key responsibilities:
- Perform distribution/product management tasks according to established policy and standard operating procedures.
- Perform highly standardized work using established processes and procedures.
- Perform review of distribution, component modification and equipment related documentation.
- Identify, troubleshoot, and document problems that may influence the quality or completion of shipping and component manufacturing
- Perform and document quality control, calibration and maintenance tasks.
- Identify, troubleshoot, and document problems that may influence the quality or completion of shipping and component manufacturing.
- Maintain regular attendance and availability.
- Maintain confidentiality of LifeServe Blood Center donor, employee, financial, and proprietary records and information at all times.
- Provide exceptional customer service.
- Execute tasks effectively in a highly-regulated environment.
- Driving responsibilities due to nature of product delivery.
Requirements:
- High school diploma or equivalent is required.
- Current driver's license and motor vehicle report meeting insurability requirements required.
- Applicants are required to be able to return to the Davenport facility within 30 minutes if the need arises.
We're your type too:
- We are an industry leader and just celebrated our 76th year of operation.
- We are one of the 15th largest blood centers in the nation.
- We are a growth-oriented organization, adding and updating facilities each year.
- We were a 2024 Des Moines CityView Best Non-Profit runner-up.
Benefits:This position offers a full benefit package that includes medical, HSA, dental, flex spending, vision, supplemental accident and/or critical care optional coverage, life insurance, and 403b with company match up to 4%. Approximately 5 weeks of Paid Time Off (PTO) will start to accrue on day one.This position offers flex spending, vision, supplemental accident and/or critical care optional coverage, and 403b with company match up to 4%. Paid Time Off (PTO) will start to accrue on day one.Offers of employment are contingent on the successful completion of pre-employment, post-offer drug testing and background checks.LifeServe Blood Center is fully committed to equal employment opportunity. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identification, genetic information, marital status, pregnancy, disability, veteran status or any other legally protected status.Applicants requiring reasonable accommodation due to a disability at any stage of the employment application process should contact us at ...@lifeservebloodcenter.org. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)