About the job Entry Level Technical Data Entry Specialist - Remote Arkestro is hiring for a Technical Data Entry Specialists to assist with a system conversion project.What You'll Do:
- Reach out to internal users to confirm current system setup and availability for new application installation
- Use a remote desktop tool to sign in and download the new application on each user's device
- Guide the user through entering their current login information to access the new application
- Update documentation to ensure all users have been assisted
Skills / Experience You Will Need:
- 2+ years of Customer Service related experience
- Technical savviness (but formal IT Support experience is NOT required)
- Strong attention to detail
- Ability to follow detailed process workflows
Primary Responsibilities
- Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
- Receive and thoroughly review documentation for errors, identify missing components and complete data entry
- Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time - sensitive deadlines
- Receive service documentation, scan, enter data and attach to orders