OverviewEPIC Analyst II, Ambulatory - Remote - Information Technology Position Highlights:
- Full-Time, 40 hours
- Hours: Monday-Friday; 8 a.m. to 5:00 p.m.
- Location: Remote.
- Travel: Willing to travel in office 2-3 times per year.
Benefits:
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
- 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
The EPIC Analyst is responsible for configuring, documenting, testing, modifying, and maintaining Epic and supporting applications. The Epic Analyst works at a detailed technical level to resolve user problems and formulates new ideas to enhance the Epic system. An Epic Systems Analyst mentors and leads other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record. This role will involve some project management skills including the documentation of project requirements, scope outlines, and the ability to project length of time for project completion. Should be well versed with ordering, med, pref list, navigators, rules, e-prescribing, In Basket, notes and documentation, result routing, decision support, upgrade, SU, Nova notes, specialty build and overall complex workflows. ResponsibilitiesWhat you will do:Under direct supervision of Information Technology leadership, the EPIC Analyst will be responsible for:
- AMB certified and well versed in all AMB workflows I&T ownership of 3 or more Epic modules or equivalent level of expertise.
- 40% of time dedicated to daily operational support and quarterly system updates
- 40% of time dedicated to projects which includes supporting system enhancements/new features, enhanced workflow design, and optimization
- Investigate complex system errors and/or failures, and coordinate the resolution of these issues.
- Utilize project management skills for leading the planning, testing scripts updates, reviewing of release notes, testing workflow and build changes for quarterly updates and system upgrades.
- Provide on-call support Proactive in identifying future business needs/requirements.
- Mentor and coach other Epic Analysts in problem analysis and resolution efforts Coordinate and contribute effectively to the implementation of large scale I&T projects Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the Epic Enterprise System Provides on-call support
QualificationsLicense/Certification: Epic AMB certification and other related badges/certs Bachelor's Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.Education:
- Degree in IT or related field strongly preferred.
- Master's degree a plus.
Experience:
- Minimum of 5 years of work experience in an IT application development role with 3 years of Epic AMB experience.
- At least 4 years, with 6 or more preferred of related technical experience to include implementation, support or hands on end user experience with Epic Project management experience required.
- Previous experience demonstrating process improvements.
- Healthcare experience required.
Skills:
- Experience with documentation, workflow design, and product configuration in a healthcare organization Actively participate and able to lead in all project phases including design, build, validation, implementation and optimization.
- Knowledge of technical applications and interfaces typically used in health care environments.
- Ability to applied judgment and make informed decisions Familiarity with outpatient physician office workflows.
- Ability to analyze, organize and prioritize work while working under pressure and meeting multiple deadlines.
- Strong communication skills and the ability to interact with all levels of the organization.