Location: all cities,NY, USA
As an Epic Willow Ambulatory consultant at Tegria, you ll work closely with our customers to identify and implement deliverables and outcomes as agreed upon in your statement of work. In addition to this Epic project work, you will help share your Epic and healthcare IT knowledge with our customer s full-time team, mentor employees as needed, escalate issues, and generally ensure the success of the project.
The role you play
Client Engagement Delivery
Working independently or as part of a healthcare IT project team on a client engagement
Serving as an Epic liaison between diverse IT and operations groups
Utilizing, reviewing, and creating project tools and templates for healthcare IT or operations focused projects
Creating and maintaining project plans for Epic go-lives, upgrades, or application implementations as applicable
Evaluating and documenting current-state processes through discovery and analysis.
Building, testing, training, converting and/or deploying new infrastructure, workflows, policies, and processes
Documenting measurable outcomes resulting from initiatives through KPI analysis and impact tracking
Effectively utilizing communication, decision-making, and escalation pathways
Executing effective project wrap-up through outcomes documentation, lessons-learned, and leave-behind materials allowing customers to sustain ongoing operations
Mentoring customer counterparts for successful, long-term ownership and growth in their Epic IT or application area.
Internal Tegria Coordination
Submitting timesheets and expenses at the end of each week without delay
Completing status reports as needed by your client and Tegria
For specific large projects, attending project team check in calls as needed
Completing onboarding requirements in a timely manner
When you contract is done, returning your equipment in a timely manner
What we re looking for
We expect:
3+ years Willow Ambulatory analyst experience
Up-to-date Willow Ambulatory certification
Comfortable with working remotely and/or traveling to client sites
We d love to see:
Additional Epic Clinical Certification(s)
Prior consulting experience
Demonstrated ability in project, risk, or change management
Formal project management certification either PMP or CSM
Formal process improvement certification ex: Lean Six Sigma or ITIL
Need a few more details?
Compensation: Commensurate with experience
Status: Exempt | Hourly
Eligibility: Must be legally authorized to work in the United States without sponsorship.
Work Location: This position is remote. Must work in a location within the United States
Travel: Travel varies by project
Benefits Eligibility: Eligible
Now, a little about us...
At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first both patients and those who dedicate their lives to delivering care.
And at the very core of this vital work is our incredibly talented people.
People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals greater than their own, and whole-heartedly enjoy laughs, growth, and generosity.
Perks and benefits
Top talent deserves top rewards. We ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.
Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
And everything in between. Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply