Location: Upper Marlboro,MD, USA
Located in Largo in the heart of Prince Georges County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince Georges County residents.
Job DescriptionPOSITION SUMMARY:Under the general direction of the Department Director, the Equipment and Materials Specialist coordinates and manages all activities to support the timely, efficient and cost-effective provision of materials, supplies and/or equipment for the Department which may include multiple sites by using control systems and monitoring.Principal Duties:1. Monitors the Department's service schedule to ensure availability of adequate supplies and equipment.2. Orders supplies, and equipment as needed3. Assists with arranging for loans of supplies from other hospitals and vendors as needed4. In collaboration with Materials Management, develops and maintains inventory and par levels5. Works closely with System Leadership to manage supplies in a fiscally thoughtful way6. Facilitates standardization of supplies, services, and equipment on an ongoing basis7. Monitors purchase request(s) for accuracy and quantity8. Collects packing slips and sends to materials management on a timely basis9. Identifies and addresses invoice discrepancies10. Processes requisition orders and procures nonstock supplies and equipment according to budgetary guidelines and with approval of department leadership.11. Assists in maintaining accuracy of departmental charge masters and service masters12. Does related work as assigned.Customer Service: 1. Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.2. Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.3. Keeps customers information confidential, including public places such as elevators or the cafeteria.4. Demonstrates commitment to excellent service recovery when a customers expectations have not been met. 5. Reports to work on time and as scheduled; accepts adjustments when necessary.Commitment to Co-Workers:1. Offers assistance to colleagues and other departments when needed.2. Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines.3. Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.4. Mindful and respectful of others time and schedules. Attends meetings on time and communicates any absences. 5. Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department.Communication Etiquette: 1. Respectful, courteous and professional in all forms of communication and follows facilitys service communication protocol in all interactions.2. Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.3. Does not text or use e-mail during meetings (except for exigent or emergency situations).4. Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).5. Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation.6. Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible.7. Returns email and voicemail messages promptly but no later than within one business day (24 hours).8. Always mindful of voice and language in public.Self-Management:1. Reports to work appropriately groomed and in compliance with the Hospitals dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.2. Complete all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes. 3. Completes mandatory, annual education and competency requirements. 4. Follows UMCAP safety, infection control and employee health standards. 5. Demonstrates responsibility for personal growth, development and professional knowledge and competency.6. Adhere to all UMCAP and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness and vacation requests according to department guidelines. Respects length of time for lunch and break times. 7. Reviews, signs, and adheres to UMCAP and/or departmental confidentiality statement.
Qualifications
Education/Knowledge:Preferred: Associate degree preferred.Completed Course Work/Program: Requires High School Diploma supplemented by technical course in procurement and supply management.Applicable Experience:Experience (years): Required: 5 yearsPreferred: 7 or more yearsExperience (describe required & preferred): Requires 5 years of experience in procurement and supply management including experience in a healthcare setting. Knowledge of the medical supplies and procedures related to the department assigned is preferred. Experience in budgeting, and accounting desirable.Technical/Clinical Skills:Microsoft Office Suite Skill Level
Standard Office Equipment (list): computer, phone, copier/scanner/fax machineCommunication Skills & Abilities:Select highest applicable level: Exchange Information on Factual MattersProblem Solving/Analytical Skills & Abilities :TechnicalLevel of Supervision Required:Intermittent SupervisionContacts Inside & Outside Facility/Corporation:Within/Outside Company with Tact and DiscretionWorking Conditions:Lifting and/or carrying objects weighing 21 to 50 poundsReaching and grasping objectsUsing a keyboard to interact with computer systemProofreading and/or reviewing documentsAbility to communicate verballyColor VisionAbility to hear
Additional InformationAll your information will be kept confidential according to EEO guidelines.