Alchemy is working with a leading company in ERP integration who are seeking a highly skilled ERP Integration Support Engineer based in New York. This role involves working with clients to resolve their production support requests.
Role Requirements:
- 3+ years of experience in enterprise software implementation or support roles; client-facing experience is a plus.
- Preferred Experience in: SAP Business One, SAP BusinessByDesign, or similar ERP platforms. eCommerce applications such as Shopify, Magento, ShipStation, etc. and EDI transaction sets and trading partner setup.
- Strong troubleshooting and critical thinking skills.
- Excellent communication skills, both written and verbal.
- Strong organizational and multi-tasking abilities.
- Familiarity with data formats and structures: XML, flat file, JSON, etc.
- Solid understanding of Order to Cash and Procure to Pay processes in medium-sized companies.
- Proficiency in SQL query writing.