Location: Hialeah,FL, USA
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: Process a variety of functions related to the monitoring/payment of insurance and property taxes and escrow analysis of Commercial Real Estate/Corporate/ Small Business/ SBA/USDA loans.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and assistance with their questions and or concerns. The nature of their service needs can vary considerably.
* Monitor the CCLRS queue for incoming assigned requests and complete them within the required SLA.
* Monitor the department insurance email box for incoming requests and/or insurance policies and complete them within the required SLA.
* Review various reports and queues (internal and vendor) as assigned and complete the required process of researching and clearing exceptions, requesting updated insurance coverage, analyzing insurance received to ensure completeness, and update tracking item information per department guidelines.
* Review the Escrow Disbursements Due report to identify upcoming insurances that need to be paid. Ensure receipt of the invoice. Disburse premium amount from the escrow account on the loan. Complete the appropriate report and remit funds to the vendor for payment of the premiums or provide guidance to the vendor to update the insurance lines. When applicable, request an official check and send to the insurance agent.
* Complete the required process for the various vendor reports received including but not limited to the Insurance Status report, Wind Analysis report, Batch Import Summary report.
* Ensure lender placed insurance premiums are paid to the vendor and create/update the escrow record on the loan. Analyze the loan or adjust monthly payments to collect lender placed premiums. Send notification to the borrowers and create tracking items as appropriate.
* Ensure lender placement refunds received are accurately credited to the escrow account on the loan and the appropriate maintenance is performed on the escrow vendor records.
* Responsible for vendor management.
* Review tax service provider reports and compare data to ensure accuracy. Make corrections/updates as required to the servicing system or the tax contract.
* Review TAR reports received from the tax service providers. Disburse property tax amount from the escrow account on the loan. Complete the appropriate report and remit funds to the vendor for payment. When applicable, request an official check and send to the appropriate county.
* Review delinquent tax reports received from the tax service providers. Send the appropriate notification to the loan officer and borrower, and set up a tracking item to monitor delinquent status. Follow the department guidelines to complete the process.
* Perform individual escrow analysis as required.
* Analyze the preliminary escrow analysis reports to identify discrepancies and ensure accuracy prior to running a final analysis.
* Review the mass escrow analysis to ensure accuracy and rectify any errors or discrepancies. Send to Arrow Mail for mailing.
* Issue escrow refunds according to the department guidelines.
* Perform daily workstation balancing and process the required offsetting entries via BTE or general ledger tickets.
* Monitor Note Clearing and Wire Clearing general ledger account reconciliation and clear items timely.
* Review insurance claim checks received. Work with borrower/agent/loan officer to ensure proper documentation is received and proper credit officer approval is obtained prior to endorsing the check.
* Works with the QA department to research and rectify any findings.
* Perform maintenance as needed to ensure accurate set up of the escrow vendors and/or collateral records.
* Monitor flood remap reports, update the flood zone on the applicable collateral record, complete the Remap Checklist and ensure regulatory compliance.
* Work closely with loan officers and loan administrators to ensure accurate tracking of insurance and taxes.
* Trains, oversees and assists level I and II Escrow Specialists when needed. Be able to work independently with minimal required assistance from supervisor.
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
EDUCATION
Associate's Degree or Bachelor's Degree or equivalent related experience required
EXPERIENCE
* Prior experience in a loan processing/servicing area or related environment, dealing with a variety of commercial insurance coverage types and products required