Event Attendant
: Job Details :

POSITION TITLE: Event AttendantDEPARTMENT: Facilities and EventsPOSITION STATUS: On-Call (PRN)POSITION REPORTS TO: Events ManagerMISSION:The University of Saint Francis offers formation of the whole person by providing an encounter with the heart and mind of Jesus Christ so that God, who is Love, may be loved. Through our Catholic identity, Franciscan charism, and liberal arts tradition, we prepare students for personal and professional lives of virtue, service, and joy.USF core values are the standards of behavior for every member of the university. They reflect those of the Sisters of Saint Francis of Perpetual Adoration and bring their charism to the university.* Ceaseless Adoration - We adore God and interact with others in a way that honors His Presence.* Generous Love - we spend time in community, give of ourselves, and accept help from others.* Franciscan Joy - we delight in the simple things and give thanks in all circumstances.The University of Saint Francis promotes and celebrates the Catholic identity and Franciscan charism of the institution with an invitation to students, faculty and staff of all faiths. This God-centered and student-focused approach invites all employees to be a part of the formation of the whole person (students and colleagues) in a learning and working environment where character development and faith formation are as essential as academic achievement. Molding well-rounded, faith-filled, ethical leaders is the essence of the university's approach and all employees are expected to engage in a way that fulfills and furthers the mission.JOB SUMMARY:Under the direction of Events Manager an Event Attendant of University of Saint Francis is an efficient, hardworking, and creative individual, who provides outstanding customer service, and is an enthusiastic professional able to build relationships with all guests attending activities hosted at university-owned venues. The Events Attendant will provide oversight of all aspects of an event to meet venue and guest needs, and provide custodial care as needed to ensure cleanliness of reserved facilities. This position requires the Event Attendant to have the ability to work flexible hours, including evenings and weekends. The Event Attendant must demonstrate willingness and ability to support and actively contribute to the Catholic and Franciscan mission and values of the university.Major Responsibilities/Activities* Provide outstanding customer service to meet guest needs for events hosted in university venues.* Assist with opening procedures to assure venue(s) readiness for guests' arrival and closing procedures to shut down and secure venue(s).* Serve as greeter, usher, ticket-taker, concessions staff, and/or custodian to successfully fulfill guest and venue needs.* Must be willing to perform other duties as requested or as emergencies dictate.USF WAY:University of Saint Francis (USF) employees demonstrate a commitment to the University's mission and support of its Catholic and Franciscan traditions. Employees provide the intellect, empathy, and ability to serve our students and community. The USF Way of serving is a source of pride for many employees. To provide a consistently high level of quality experience across our university, we provide the following service expectations for all employees. These standards have been tailored by position and responsibilities and are incorporated into performance evaluations.Standard #1: Provide opportunities for deeper conversations, prayer, and reflection.Standard #2: Utilize best practices in communication and service.* Apply care to your words and deeds to ensure respect for others.* Commit to follow through without exception and with quality.* Offer additional assistance after serving as in, How else may I assist you? * Respond promptly, whether in person, via phone, or email.Standard #3: Recognize and celebrate milestones and achievements.Standard #4: Use resources wisely and support green initiatives.MINIMUM QUALIFICATIONSEducation* High School diploma/GED or actively pursuing High School diploma/GED with outstanding student grades required.* Crowd Management Training (offered by USF)* CPR certification (offered by USF)Experience* One to three years of experience in providing quality customer service.