Position: Event Educator Reports to: Education Assistant Manager Compensation: $17.00 per hour The Loveland Living Planet Aquarium (LLPA) is a 501(c)(3) non-profit organization that provides the community with countless educational opportunities to understand and respect our precious Earth and its living ecosystems, from the Utah deserts and mountains, to rain forest habitats, to the planet's vast oceans. Working at The Living Planet Aquarium is more than just a job, it is purpose-driven work. We need exceptionally talented and hardworking team members to join us on our mission of inspiring people to explore, discover, and learn about Earth's diverse ecosystems. We offer competitive compensation and benefits packages including medical, dental, life insurance, disability, flexible spending account, 401(k) with match, PTO, Holiday Pay, New Child Leave, Aquarium Memberships and passes, and much more. Position Summary: The Event Educator's role is critical to delivering our mission. An Educator's primary responsibility is to enhance the guest experience at the aquarium. Educators will interact in a positive and pleasant manner with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds. They will deliver engaging, high-energy and accurate educational presentations and impromptu interactions to ensure all guests receive a memorable, world-class experience while visiting LLPA. Education and Experience
- Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size.
- Basic computer knowledge and skills: MS Office, email, internet research, etc.
- Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred.
- College degree preferred.
- Bilingual English/Spanish is a plus.
Critical Skills/Competencies:
- Possess superior customer service skills and willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike) of all ages and backgrounds; Skills include: spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs.
- Ability to approach and engage guests and strike up conversations.
- Have a passion for learning and communicating with others in a dynamic and evolving work environment.
- Great work ethic: show up on time, maintain a professional work attitude, communicate clearly with supervisors, take direction well, ask questions, collaboration, and other characteristics that contribute to a high-performing team of educators.
Essential Duties and Responsibilities:
- Interact with guests in a positive and pleasant manner that enhances their experience.
- Deliver extraordinary, world-class educational programs and interpretation designed to inspire an appreciation for science and the natural world.
- Understand, support, and share with others LLPA's mission, vision, and purpose.
- Monitor guests and animals to ensure animal welfare, guest and staff safety.
- Assist in maintaining a fun and clean working environment; ensure all areas of the Aquarium are kept clean, organized and hazard free.
- Upon completion of training:
- Perform as a highly skilled interpreter and educational guide for people of all ages and backgrounds.
- Be knowledgeable about the creatures, ecosystems, and the educational and conservation programs we deliver in each gallery, outdoor plaza, and virtual educational program.
- Prepare, manage and utilize presentation supplies and materials appropriately.
- Assist in educational events and additional programs as needed, including, but not limited to evening events that run as late as 11:30 PM.
- As assigned, help facilitate programming in other aspects of the Education department, including but not limited to School Programs and Youth & Family Programs.
- Positively represent LLPA in all aspects of the role, with guests, and at all events.
- Other duties as assigned.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact . Depending on the volume of interests and submissions, we will only be contacting applicants who meet all of the minimum requirements listed in the job posting. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview. Loveland Living Planet Aquarium will retain your application materials for one year and may contact you regarding future opportunities.