Summary: Job Overview: The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Essential Responsibilities - Be incredibly friendly, customer centric, and have FUN in a fast paced environment.
- Must be available to work evenings and weekends.
- Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc.
- Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings.
- Forecast banquet food and beverage revenues.
- Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
- Professionally represent the department and the hotel by participating in and or conducting client and industry functions, tours for contracted groups, planning meetings, tastings, pre and post-convention meetings, industry events, client entertaining etc.).
- Develop and maintain positive relationships with vendors and suppliers who provide services to the groups and to the hotel.
- After the conclusion of meeting, review bill and post conference reporting with meeting planner.
- Provide a service culture that generates positive event satisfaction, sustained revenue achievement, and excellent internal communications
- Other tasks/duties as assigned by Director of Sales & Marketing.
About the Hotel: For more than 125 years, the stately Elms Hotel & Spa has welcomed visitors to downtown Excelsior Springs, nestled amid picturesque, tree-lined grounds. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.
About Hyatt: Well-being is the ultimate realization of our purpose - we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we've earned a place on Fortune's prestigious 100 Best Companies to Work For® for the last eight years, ranking No. 16 in 2022. We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally.
- Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts.
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
- Paid Time Off
- Medical, Dental, Vision, 401K with company match
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications: - A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
- A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
- Must be proficient in general computer knowledge
- Candidates should be extremely detail oriented, organized and beable to handle a fast paced environment
- Prefer two years hotel experience or completed Event Management trainee program