Location: Westminster,MD, USA
Job Description:
The Event Services Associate (ESA) plays an integral role in ensuring that campus events are appropriately coordinated and set-up in accordance with the space reservations. The ESA works collaboratively with partners across campus including faculty, staff and students and external to campus. Provides excellent customer service to all customers internal and external to the campus.
Specific Responsibilities:
Coordinate the planning and execution of space reservation to ensure accurate implementation of campus events.
* Organize and implement event logistics such as venue and audiovisual equipment set-up.
* Collaborate with the Conference and Auxiliary Services Associate to arrange space reservations and provide needed set-up for outside groups, students, faculty, and staff.
* Organize all incoming space reservations. Follow up on set-up requests, provide diagrams and review needed equipment to ensure the set-up will work in the space that was requested. Complete a week-at-a-glance chart of all set-ups and breakdowns by facility to provide proper staffing. Complete a daily task sheet with diagrams for all set-ups.
* Maintain equipment inventory and perform set-ups.
* Schedule set-ups according to room and staff availability using 25Live, opening/closing report, Set-Up Grid, online space reservation system, and previous events.
* Report general maintenance needs for all locations throughout campus using the college's work order system.
* Schedule student workers according to their availability to meet the workload of events.
* Effectively communicate with colleagues internal to department as well as event contacts.
* Provide support for Summer Conference program and events scheduling.
Provide logistical support for events.
* Move, arrange, and remove all chairs, tables, and other equipment.
* Serve as a point-of-contact for event organizers to ensure smooth communications and operations.
* Set-up the requested audio-visual such as the portable sound systems, microphones, projectors, and screens. Coordinate with presenters to ensure their presentations are compatible with the College equipment, as able. Cover audio-visual at all non-academic events to ensure quality.
* Confirm that work orders for moving, placing, and removing podiums and conductor's box, music stands, and musical instruments on campus have been submitted.
* Hang banners, set up pipe and drape, set up flags on stands and skirt stages.
* Confirm that work orders for moving, placing, and removing any floor coverings (e.g. Gill Gyms) have been submitted.
Serve as the supervisor of record for student workers.
* Oversee, direct the actions, provide feedback, and evaluate the performance of student workers; hire, lead and motivate.
* Report any information about a potential, active or previously known conduct that may reasonably constitute discrimination, harassment or retaliation on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex (including all conduct prohibited by Title IX), gender (including pregnancy, childbirth, parental status related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition or any other characteristic protected by local, state or federal legislation.
* Perform other duties as assigned.
Requirements:
Qualifications
* High school diploma or equivalent required.
* Experience setting up and trouble-shooting audio-visual equipment, preferred.
* Two or more years of related experience.
* One year of supervisory experience.
* Must possess effective computer skills including word processing (MS Office), database management (Excel, Access), and Internet.
* Must have the ability to read and comprehend written instructions, procedures, and service manuals.
* Strong communication and interpersonal skills.
* Excellent organizational and problem-solving skills with attention to detail.
* Must be able to work an alternative schedule Tuesday-Saturday 11am-7pm. Actual hours may vary based on events scheduled.
* Must have valid driver's license with less than 2 points.
Physical Abilities
The physical demands described below are representative of those that must be met by employee to successfully perform the essential functions of this job:
* Ability to repetitively push and pull objects weighing up to 50lbs without assistance while kneeling, squatting, reaching above the head, the waist, and below the knees. Must be able to bend at the knees.
* Ability to repetitively push and pull objects such as tables and chairs.
* Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
* Ability to exert oneself physically over sustained periods of time to complete job activities.
* Ability to stand a minimum of four hours during the workday.
Working Conditions
While performing the duties of this job, the employee works in both indoor and outdoor environments. Exposure to adverse conditions can occur. The noise level in the work environment is usually minimal.
Additional Information:
McDaniel College is committed to building a diverse workforce that reflects the student body. McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics. For more information on the College's commitment to diversity, equity and inclusion, please visit this link.
Application Instructions:
Completed applications must include the following: cover letter addressing position qualifications and related experience; resume, names and contact information of three professional references, and a completed job application. Review of applications begins immediately and continues until position is filled.