ASM Global
Location: Alexandria,LA, USA
Date: 2024-12-17T23:35:47Z
Job Description:
Event Staff are responsible for providing excellent guest service for Rapides Parish Coliseum events. The applicant should be a self-starter who is able to operate under minimal supervision to a ct as a ticket scanner, bag checker, crowd manager, or in any other related area when assigned.+ Greetguests with a smile as they enter the Rapides Parish Coliseum,+ Scan tickets and ensure all guests have a proper ticket/credential.+ Provide guests with friendly and accurate directions.+ Check tickets for guests attempting to access their section and assist them in locating their seat.+ Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator.+ Responsible for maintaining a fun, friendly, and safe environment in assigned sections.+ Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.+ Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.+ Follow all operating policies and procedures at all times.+ Perform searches of bags to eliminate restricted and unauthorized items.+ Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.+ Assist guests with answering any event or facility related questions.+ Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.+ Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups.+ Act as a parking attendant, watching over lot to ensure security.+ Assist guests with answering any event or facility related questions.+ Forward complaints to supervisor or Event Coordinator as applicable.+ Keep aisles, concourses, and stairs clear of guests while event is in progress.+ Report suspicious activities and persons+ Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.+ At least 18 years of age.+ Must have the ability to read, write and understand English in a working environment.+ Friendly, outgoing personality.+ Ability to take direction well and work well with others.+ Must maintain a neat, well-groomed appearance that conveys professionalism at all times.+ Other duties as assigned.Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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