Event Support Specialist
: Job Details :

PLEASE DO NOT EXCEED 51.50/HR (MSP FEE ALREADY DEDUCTED) _______ Project Code: N/A Please confirm if you have edited/modified the job template rate card within Fieldglass: NO Have you found a worker for this requisition?: NO Have you worked with a supplier on this requisition?: NO Do you have COUPA access? YES Would you like supplier engagement? NO Would you like a supplier call?: NO Will you schedule your own interviews in Fieldglass or would you like to opt-in for StaffUp support with scheduling? MANAGER OWNED Aside from the job description, can you provide an overview of what a day for this contractor will look like? Working normal business hours, mostly directly with the small Staffingforce team, managing & reporting on data in spreadsheets, moderating and responding to slack messages in our event channels, reviewing email and other copy as needed. Please rank your preferred top skill sets: Must have skills: Google sheets, data management, attention to detail, excellent written communication skills Teachable skills: Rainfocus (content tool), slack workflows 3. How quickly are you looking to interview/hire? ASAP 4. I understand this is approximately a DURATION contract. Any possibility of extension or going perm? YES - I HAVE AN OPTION HC IF THE HIRING FREEZE LIFTS BUT FOR NOW WE ONLY HAVE FY25 BUDGET, HOPE TO EXTEND INTO FY26 IF HIRING FREEZE ISN'T RELEASED. 5. This role is located in LOCATION. INDY - CAN WORK FROM OFFICE OR REMOTE Can this position be fully remote? YES BUT IF WE ARE ABLE TO CONVERT, IT WILL BE HYBRID 3/DAYS A WEEK IN INDY OFFICE. Does this worker need to by any hubs?: INDY, 3 DAYS A WEEK IF WE DO CONVERT. If the role requires the worker to be onsite?: 111 Monument Cir, Indianapolis, IN 46204, 3 DAYS A WEEK 6. Any specific time zones this candidate will need to work to accommodate? TEAM IS SPLIT BETWEEN WEST & EAST COAST BUT THEY CAN WORK IN THEIR OWN TIME ZONE 7. How many interview rounds and will there be any assessments? NO ASSESSMENT & 2 INDIVIDUAL INTERVIEWS 8. Any other critical details to note for our suppliers?: WE ARE A SMALL DIRECT TEAM BUT WORK CROSS-FUNCTIONALLY WITH A LARGE NUMBER OF OTHER TEAMS. SOMEONE WHO IS LOOKING FOR AN EVENT ROLE THAT ISN'T EVENT PLANNING - THIS ROLE IS MORE ON THE BACKEND OF THE EVENT, SUPPORTING THE EMPLOYEES AT OUR EVENTS. THIS IS MOSTLY SPREADSHEET/DATA MANAGEMENT AND CUSTOMER SERVICE (VIA ANSWERING MESSAGES IN SLACK). THE TEAM IS RELATIVELY NEW - DOING THIS FOR 1 - 3 YEARS. WE ARE STILL BUILDING OUT OUR PROCESSES/PROCEDURES, ESPECIALLY AROUND REPORTING. _________ This role is specific to the employee experience at our events, playing a critical role in supporting employee engagement for Salesforce s customer events. This position will support the Staffingforce event leads and the reporting and analytic needs of the team. *Primary Responsibilities (Essential Functions):* * Manage timelines and accuracy of all staffing deliverables * Support staffing leads in the building and maintenance of the Staffingforce tool (Rainfocus) * Moderate employee communication Slack Channels * Track relevant metrics according to KPIs aligned to the Operations Center of Excellence * Perform audits and reporting to monitor staffing and ensure employee compliance * Travel onsite to support the event execution for staffingforce, as needed * Other duties as assigned *Knowledge and Skill Requirements:* * 2 years successful event registration, content management, or project management experience * Comfortable using complex formulas and large data sets in google sheets * Creative mindset and ability to come up with unique solutions * Highly organized and detail-oriented with exceptional database management skills * Exceptional communications skills and experience working in a highly cross-functional organization * Ability to thrive in fast-paced environment with complex requirements, competing priorities, and last minute changes * Adept at working on multiple projects at once, setting priorities, working independently, problem solving, improvising, and functioning as part of a team that often must perform under pressure * Self-starter who can prioritize workload in a strict deadline-oriented environment * Ability to manage up on tasks and communicate out to the team, know when to ask for help * Willingness to take on additional tasks and roles with a can-do attitude * Knowledge of GSuite & Slack required