Event Ticketing Project Coordinator (Hybrid)
: Job Details :

Oversee ticket and hospitality requests for all major Citi businesses in their relations with existing clients and in new client engagement and development across Citi Mexico and Latin America. Work in conjunction with the NAM and EMEA teams to support ticket requests in these regions and in APAC.Key Responsibilities:

• Process all ticket and hospitality requests for businesses across Citi in Mexico and Latin America.
• Assist in the processing of orders for NAM, EMEA and APAC when necessary.
• Manage all components of ticket lifecycle, including the approval process and risk controls.
• Ensure and execute compliance of firm's policies concerning governance, compliance, audit, risk, and control.
• Ensure adherence to governance and budgetary guidelines at all times through checks on orders, meeting requests, approvals, risk assessments, invoices, expenses etc. prior to processing and/or authorization.
• Work in close liaison with all Businesses and Functions across Citi and corporate clients and investors.
• Ensure adherence to all information security policies for virtual platforms and solutions.
• Maintain data integrity within the ticket management platform.
• Support ad-hoc projects, events or partnerships as required.

Skills and Competencies:

• Self-motivation, enthusiasm, commitment and positive attitude.
• Executive presence with initiative and proactive approach and able to make decisions.
• Strong organization skills, able to manage time effectively, working to deadlines within a pressurized environment, and within a prescribed budget.
• Proven client facing interpersonal skills and diplomacy.
• Shows willingness to undertake extra responsibilities.
• Proficient in using Microsoft Office Suite and knowledge of database management.
• Fluent in English & Spanish (verbal & written) required.
• Languages other than English and Spanish is a plus.

Experience:

• Developing professional in sports and event ticketing.
• Understanding and experience in event ticketing (especially mobile ticketing).
• Good knowledge of digital event production systems and trends.
• Good level of technical/digital ability.
• Strong experience in sourcing, contracting, and managing suppliers.

Qualifications:

• 2-5 years relevant experience
• Event Marketing or Hospitality Industry Experience in Financial Services/FinTech Event Marketing a plus
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Excellent relationship management skills with proven success in being people-focused
• Excellent negotiation and communication skills
• Collaborative team player orientation with a strong regional cultural awareness
• Advanced analytical, problem solving and reporting skills
• Flexibility in work hours a must; work and travel is required while managing events including weekends and some holidays
• Basic knowledge of major sports leagues, team and international marquee sports and entertainment events.

Education:

• Bachelors/University degree or equivalent experience

Development Value:

• The employee will have the responsibility to own small projects from inception to completion dealing with a wide variety of stakeholders and clients.
• Working on a ride range of events and with different vendors and providers, will enable the employee to experience many different aspects of ticketing.
• Opportunities available to take on additional responsibilities and training in line with career development.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Family Group: MarketingJob Family:Sponsorship, Promotion and Special EventsTime Type:Full timePrimary Location:New York New York United StatesPrimary Location Full Time Salary Range:$78,320.00 - $109,280.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:Oct 03, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ( Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the EEO is the Law poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting