Location: Bretton Woods,NH, USA
Location
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious dcor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
To organize, plan and oversee the execution of events, activities and programming resort-wide. These responsibilities include; but are not limited to; family activities, themed weekends, seasonal festival and celebrations, resort sponsored promotions, live entertainment, aprs ski parties, holiday activities, and Group Sales entertainment.
Responsibilities
* Assists with the development of innovative programs and activities. Coordinates and implements activities for special events, entertainment, and Sales groups.
* Assists in coordinating all necessary contractual services for activities and special events. To include utilization of Delphi and Resume/BEO development and distribution.
* Communication of function-arrangement to all responsible hotel departments regarding special events; working closely with the Sales, Banquets and Set-up departments to ensure smooth, properly scheduled events.
* Coordinate with Finance to ensure vendors are compensated in a timely and appropriate manner.
* Assist with overall marketing strategy for special events and activities.
* Coordinate with Marketing to develop collateral and stationary for all events.
* Communication of function-arrangement to all responsible hotel departments.
* Coordinate Special Event support services (flowers, entertainment, decoration, A/V, etc.) to ensure complete guest satisfaction.
* Oversee the service of all events to ensure quality satisfaction of all guests.
* Ensure that all administrative procedures are being executed in a timely manner.
* Ensure that all required reports are completed on a timely basis.
* Work with Sales team to identify new special events offerings for business and wedding groups.
Qualifications
* 3 years relevant experience or an equivalent combination of training, experience, and/or education.
* Sales and Marketing experience preferred.
* Prior experience utilizing Delphi preferred.
* Must have excellent interpersonal skills.
* Must provide excellent service to internal and external customers.
* Must have excellent oral and written communication skills.
* Must be attentive to detail.
* Must have the ability to adapt to unexpected situations.
* Must be punctual and reliable.
* Must be able to remain calm and portray a friendly demeanor in stressful situations.
* Must be available to work flexible hours to include nights, weekends, and holidays.