EVENTS & CAMPUS SERVICES ADMINISTRATIVE COORDINATOR
: Job Details :

Antioch University

Events & Campus Services Administrative Coordinator

• Staff
• Keene, NH

Antioch University New England

Department: Facilities & Physical Plant

Classification: Full time Staff, Non-Exempt

Reports to: Director of Events & Campus Services

Location: Antioch University New England, Keene, NH

Compensation: Antioch University offers a competitive compensation and benefits package that includes both direct and indirect pay. The compensation will be based on experience, education, knowledge, credentials, and a consideration of the difficulty and complexity of the position. The minimum hourly rate for this position is: $19.00.

Position Summary

The Events & Campus Services Administrative Coordinator is the first point of contact for the Antioch University New England (AUNE) campus and provides administrative support to the Director of Events & Campus Services as well as other department and academic administrators as related to campus operations, events and services.

The Administrative Coordinator ensures a welcoming, customer focused environment for students, staff, faculty and visitors. The Administrative Coordinator provides seamless management of all mail operations; and processes and records all room requests for all AUNE campus facilities and communicates changes and resolves issues as necessary.

Essential Duties and Responsibilities

Reception Duties

• Serve as the first point of contact, greeting and welcoming visitors, answering the main campus phone, and responding to the main campus email.
• Respond to questions and inquiries, connecting visitors and callers to the appropriate campus contacts and using discretion when dealing with confidential matters.
• Serve as a point of contact for emergency and unusual situations when there is not a manager/director on site, calling 911 in an emergency requiring fire, police, or ambulance assistance and then following the campus' emergency procedure protocol.
• Provide informal campus tours to prospective students who make unscheduled and impromptu visits.
• Process incoming and outgoing USPS mail, and UPS and FedEx deliveries, providing notification and confirmation to senders and recipients. Maintain mail machine, working with the service provider if necessary. Train new employees on mail machine usage.
• Maintain inventory and check-out system for keys and access cards.
• Troubleshoot and manage telephone/voice mail system.
• Maintain and support the AUNE Announcement email, including sending out announcements on behalf of faculty, staff and student groups.
• Recruit, hire, train, and schedule front desk student workers, process student work agreements, and approve web time entries.

Events & Campus Services Support

• Guide schedulers/event organizers on process for requesting set-up needs for scheduled classes, AUNE and community events.
• Schedule rooms for all on campus events and create a weekly building schedule. Work with Academic Administrators to resolve classroom scheduling issues, and collaborate with Registrar to add new room assignments to the room schedule database as needed.
• As Member of Commencement Planning Team, assist Director of Events & Campus Services & Administrative Operations Coordinator with Commencement tasks such as answering student inquiries, helping with cap and gown re-use program and support the commencement team on day of event problem-solving last-minute requests and issues.
• Create and maintain an inventory tracking and ordering system for campus office and event supplies for campus usage. Place orders for supplies and tableware on behalf of campus departments, including paying invoices and charging appropriate budgets for purchases.
• Process invoices through request a payment, process credit card payments, and provide general assistance to the campus services team including completion of forms.
• Send campus services updates to keep the community informed.
• Primary intake person for facilities emergencies, notifying appropriate facilities team member when campus issues arise and maintaining communications regarding facilities and operations.
• Help to maintain the campus re-use room and shelve food donations collected for campus.
• Manage the operations of the community kitchen and lounge areas. Report maintenance issues, create signage and maintain inventory of community supplied items such as bulk coffee.
• Assist with distribution and maintenance of events bulletin boards in the community and reception areas.

Performs other duties as assigned

Antioch University reserves the right to change the duties of the job description at any time.

Minimum Requirements

• 1 – 3 years of related work experience.
• Technical proficiency with a wide range of tools including MS office (Excel and Word) and web-based tools including Google Suite.
• Strong attention to detail and the ability to handle competing priorities.
• Superior organizational, time-management, and problem-solving skills.
• Excellent communication skills with a focus on service orientation.
• Occasional nights and weekends are required for event support.

Supervision Received

• Minimal supervision received

Supervision Exercised

• Yes supervisory responsibilities (student employees)

Hours of Employment

This is a full-time on-campus position serving a national university. A work schedule will be established in consultation with the supervisor.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation based on hours worked each pay period (carry-over allowed up to 2.5 days); 12 days per year sick leave (carry-over up to 65 days); 15 paid holidays; tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual. (This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request).

Application Instructions

Please include with your application a cover letter, resume and the names and contact information for three professional references. Click here to apply.

Coalition for the Common Good (CCG) EEO Statement

The Coalition for the Common Good provides equal employment opportunity to all employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel.

NOTE: This position will be subject to a pre-employment background check.

Apply Here:

PI251744991

The Keene Sentinel. Keywords: Administrative Coordinator, Location: Keene, NH - 03431