Events & Student Experience Coordinator, EMBA
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Events & Student Experience Coordinator, EMBAJob SummaryThe Executive MBA (EMBA) program at the University of Utah is seeking a dynamic, motivated, and service-oriented Events & Student Experience Coordinator to join our team. In this role, you will work within a professional, customer-centric, and results-driven environment to deliver exceptional student services that enhance the EMBA student experience. You will play a key role in creating and supporting a positive academic journey for students, alumni, faculty, and staff through engaging events, strong communication, and effective collaboration.The ideal candidate will have a passion for event planning, hospitality, and delivering top-tier customer service. You will be proactive, detail-oriented, and thrive in a fast-paced environment, always keeping the student experience at the forefront. This position involves regular interaction with prospective and current students, alumni, faculty, vendors, and university staff, requiring excellent coordination, teamwork, and project management skills.ResponsibilitiesEvent Planning and Execution: Organize and oversee student-focused events that promote networking, peer interaction, and community building within the EMBA program.Coordinate all aspects of class days, including logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of necessary resources.Plan and execute a range of student events, such as social hours, orientations, graduation ceremonies, guest speakers, and alumni gatherings.Continuously evaluate events and programs to identify areas for improvement, ensuring an enhanced and seamless student experience.Faculty Support: Schedule pre-course meetings with faculty to assess support requirements and preferences.Oversee procurement and delivery of course materials, including books, cases, and syllabi, ensuring timely availability.Manage faculty needs within the Canvas platform, including setting up quizzes, distributing electronic files, and providing ongoing course management support.Provide continual assistance to faculty to ensure smooth operations and high-quality course delivery.Student Support: Actively engage with EMBA students to cultivate a supportive and positive learning environment that fosters academic success.Manage communication channels (email, phone, in-person) to keep students informed of program updates, deadlines, and other important information.Serve as a point of contact for student inquiries, offering timely and accurate assistance with program components, policies, and procedures.Work collaboratively to promptly address student concerns, ensuring their needs are met.Maintain accurate and confidential student records, soliciting feedback for program improvement and implementing necessary enhancements.Budget Management:Track and manage event-related budgets, ensuring fiscal responsibility and effective reconciliation of event expenses and payments.Recruiting, Admissions, and Enrollment: Assist with recruiting and admissions activities, engaging prospective students through various communication channels, including phone, email, and in-person discussions.Support student onboarding and orientation processes, providing new students with key program information, academic policies, and platform training.Verify enrollment documentation, ensuring compliance with university regulations and assisting with overall student enrollment.Additional Responsibilities:Other duties as assigned to support the EMBA program and the overall student experience.Physical Requirements and Work Environment:Work Environment: Nearly Continuously: Office environment.Physical Requirements: Nearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (typing), walking.Occasionally: Bending, reaching overhead, lifting up to 25 pounds.Minimum QualificationsBachelor's degree or equivalency (one year of education can be substituted for two years of related work experience).2 years' of related experience.Demonstrated human relations and effective communication skillsApplicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.PreferencesStrong customer service, interpersonal, and relationship-building skills.Ability to problem-solve and perform well in a fast-paced, high-pressure environment.Demonstrated ability to manage multiple tasks effectively and independently.Excellent oral, written, and telephone communication skills.Collaborative, coachable mindset, with an openness to new ideas and continuous improvement.Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).Flexibility to work alternating weekends and occasional evening events.Special InstructionsRequisition Number: PRN40525BFull Time or Part Time? Full TimeWork Schedule Summary: Monday through Friday, with alternating Saturdays required to support student class days. A comp day is provided for each Saturday worked. Occasional evening availability is necessary for recruiting or student events.This position is classified as “essential,” requiring the employee to work on campus, in person.Department: 00033 - Executive EducationLocation: CampusPay Rate Range: 52,000 to 60,000Close Date: 1/15/2025Open Until Filled:To apply, visit