Job Description Job Title Position Title: Exceptional Student Education- EIDC Clerical Series Level IV Location: EIDC 4555 John C Lodge Fwy, Detroit, MI 48201 Salary: $21.67/hr - $26.89/hr Reports to: Exceptional Student Education Senior Director of Compliance or Designee Bargaining Unit: DAEOE Benefits Eligible: Yes Telecommuting Eligibility: Not eligible for telecommuting In accordance with the Agreement between American Federation of State, County and Municipal Employees (DAEOE) and the Board of Education of the School District of the City of Detroit, the following vacancy is announced. Position Summary: The Exceptional Student Education (ESE) Clerical Series Level IV builds and cultivates relationships with a wide variety of internal and where appropriate external stakeholders. The Clerical Series Level IV is the liaison for operational services between central office, leadership, and staff within their location. The Clerical Series Level IV is responsible for supporting significant cross-functional initiatives within the work setting. The Clerical Series Level IV assists and supports theOffice of Exceptional Student Education in ensuring compliance with local, state, and federal requirements and supports the assigned special education director and supervisor. Minimum Qualifications:
- High School Diploma or GED certificate.
- Operational knowledge of ESE programing and systems operations, including PeopleSoft, PowerSchool SIS, PowerSchool Special Programs and MISTAR.
- Proficient in word processing, spreadsheet applications and other business-related applications/software including Office 365 (Microsoft Word, Excel, PowerPoint, & Outlook).
- Experience with Microsoft Excel functionality, via spreadsheets, graphing, tables and calculations, v-lookup, data validation to process ESE data relevant to the Office of Exceptional Student Education.
- Experience maintaining a high level of confidentiality, responding to public inquiries and internal requests with a high degree of diplomacy and professionalism..
- Ability to work effectively and efficiently, proven organizational skills, and ability to perform multi-tasks, prioritizing work in a fast-paced environment to meet tight deadlines.
- Outstanding record of attendance across previous work settings.
- Proven skills in the consistent provision of exceptional customer service.
- Proficiency in SharePoint, Microsoft Teams, Adobe, and survey design tools, such as Qualtrics/Microsoft Forms).
- Knowledge and experience with advanced office procedures, including accurately completing payroll, filing systems, record keeping systems, business correspondence, and reporting formats.
- Advanced knowledge and experience of ESE programs, case management, placement and timeliness regulations.
- Excellent verbal, written, and interpersonal communication skills, as well as editing, proofreading skills, and attention to detail.
Essential Functions:
Responsible for coordinating office services, preparing a variety of written reports, correspondence and related documents, data collection, assisting with budget preparation, maintaining records, staff training, and special projects. Assists with requesting and collecting related data from District personnel and accurately compiling data in a timely manner. Receives and distributes miscellaneous reports and requests related to District operations, including, but not limited to, budget expenditures, outside reports, records requests, SSI confirmations, and statistical performance data. Maintains inventory of department supplies, submitting timely requests for replenishing supplies as needed. Accurately prepares payroll for approval and enters requisitions as directed in a timely manner. Participate in departmental meetings to capture notes and detailed information discussed. Researches and compiles relevant data for departmental needs as requested by supervisor or designee. Assists with coordination of activities with other department staff engaged in activities to meet educational objectives. Keeps informed of the District's policies and procedures, answers related internal and external questions within position purview, and provides materials/documents pertaining to educational activities. Maintains a high level of confidentiality and professionalism within all work-related environments. Provides clerical support to assigned special education staff. Assists senior director and supervisors in preparing for meetings, trainings, and presentations. Creates and maintains databases, spreadsheets, as directed by supervisor or designee. Provides accurate and detailed information to parents, building & central office staff, and other relevant stakeholders. Answers incoming department phone calls and emails in a professional and timely manner. Maintains a professional and collaborative relationship with senior director and supervisors, colleagues, building & central office staff, parents, and other relevant stakeholders. Serves as first point of contact for incoming calls when supervisor is out of the building. Compiles, maintains, and files reports, records, and other documents, as required by supervisor or designee. Participates and contributes to departmental events and responsibilities. Performs other duties as assigned by supervisor or designee. Security Clearance: Internal Applicants If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check. External Applicants In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire. Method of Application: Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) ###-####. DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions. Questions? Concerns? Contact the Civil Rights Coordinator for more information at (313) ###-#### or [email protected] or 3011 West Grand Boulevard, 14th Floor, Detroit MI 48202.