This position will see you working as a senior member of the Exchange Operations team in New York, dealing with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients. Exchange Operations is responsible for:
- Managing Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange. Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients
- Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API onboarding and integration, network, account, and trade flow setups
- Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration
- Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day
- Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines
- Maintain Operational and Technical documentation including API documentation, process documents and instrument and market information documents
- Work closely with the Sales and Liquidity teams to understand and support client requirements
- Build relationships with Exchange Members' technical support and onboarding teams
- Liaising closely with various internal teams including Sales, IT/Development, Compliance, Liquidity and Finance
Requirements
- 2+ years of experience working in Operations or a technical support role
- Experience with FIX protocol and FIX onboarding, Java &.NET APIs
- Experience working with market makers/liquidity providers, Prime Brokers, Market Data vendors
- Ability to understand complex financial products
- Ability to understand Exchange technology and technical concepts
- Ability to work independently, a self-starter, innovative and a team player
- Willing to work weekends when required
- University degree or equivalent
Benefits
- 25 days of holiday
- Bonus
- Pension: 401K
- Private medical, dental, and vision coverage
- Life insurance
- TriNet Platform
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Learning and development programs
Salary up to $150K dependent on experience.