Location: Wheeling,WV, USA
SUMMARY:
Responsible for completing a variety of general administrative duties and providing executive support for the Corporate Audit (CA) function and other functions and entities that interact with CA (i.e. Corporate Accounting, Audit & Disclosure Committees, External Auditor, etc.).
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
Ability to work with others in a team environment.
Ability to coordinate and manage multiple tasks in various stages.
Ability to define problems, collect data, establish facts, draw conclusions and solve problems.
Effective organizational skills with attention to detail.
Ability to work under pressure.
Able to work independently and meet communicated deadlines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Completes general administrative duties including but not limited to preparing letters or memos at the request of department personnel, proofing and formatting audit reports before issuance, maintaining department supplies inventory, auditing file record retention and destruction, and distributing information via email and/or uploads to file sharing systems.
Sets up reoccurring meetings. Prepares agenda's, based on executive input, collects meeting materials and distributes to meeting participants prior to meetings.
Submits corporate invoices into requisition software for approval.
Schedules appointments, luncheons and updates calendars in Outlook.
Answers phones, takes detailed phones messages, directs calls to appropriate executive and handles routine inquiries.
Completes general scanning, copying, and filing as needed.
Sorts and distributes the mail.
Enters audit findings into the issues management system.
Provides administrative support specific for audit staff time reporting and the department's time database reporting.
Maintains and updates, as required, the administrative assistant's procedural documentation manual.
Maintains departmental online records, as required (i.e. permanent audit files, client surveys, etc.).
May be assigned special projects as time permits.
OTHER REQUIREMENTS:
Must be self-motivated.
Must display strong organizational abilities and be able to prioritize.
Must be an outstanding communicator with excellent interpersonal skills.
Must be calm and professional in demeanor and able to effectively handle stress.
A professional appearance is mandatory.
Must maintain confidentiality in customer relationships, departmental issues and personnel matters.
Proficient in Microsoft Office products including Word and Outlook with ability to learn other software as needed.