Executive Administrative Assistant
: Job Details :


Executive Administrative Assistant

Crestview Management, LLC

Location: Chicago,IL, USA

Date: 2025-01-15T07:38:52Z

Job Description:
Be a part of something bigger than yourself and join our growing family with the most well-known hospitality brand in the world! If you are someone who works well with highly effective teams and is focused on satisfying customer expectations while building strong profit margins - we want to hear from you.Job description:The Marriott Chicago O'Hare is currently seeking an individual with previous experience in sales, catering and/or accounting to join our awesome team! Overall hotel experience is preferred with Marriott Hotel systems understanding being advantageous. Overview:The Executive Administrative Assistant will provide administrative & clerical support to the Executive Offices and those that work within; including but not limited to Sales, Catering, Accounting and the General Manager.Responsibilities:
  • Provide administrative support to the Executive Offices and team.
  • Establish and maintain accurate filing systems, opening/sorting mail.
  • Answer phone calls gathering and uncovering client needs and relaying messages to the appropriate Executive Management personnel.
  • Schedule meetings, as requested.
  • Compose/send letters, memos, thank you cards, RFP's, daily/weekly/monthly sales reports, and other documents, as needed/requested
  • Create and maintain group parking and meal vouchers
  • Prepare and distribute group resumes, BEO's, verify/edit documents as needed/requested.
  • Communicate daily events and other customer communication to ensure proper guest service.
  • Coordinate events, as needed/requested.
  • Operate standard office equipment.
  • Develop and maintain positive working relationships and maintain confidentiality of proprietary information.
  • Utilize available resources to provide excellent customer satisfaction.
  • Requires knowledge and adherence to hotel policies and procedures including those of the Sales, Catering, and Accounting departments.
  • Must be able to work well and communicate with Food & Beverage/Banquet Managers, Supervisors, and Banquets team to ensure the customer is satisfied with their needs.
  • Superb time management skills with the ability to prioritize a multitude of projects while staying organized.
  • Must be effective at listening to, understanding, and clarifying concerns raised by guests/customers or anyone from the executive offices.
  • Must be able to multi-task and prioritize department needs and deadlines.
  • Creating groups given to them by the sales/catering teams in the Marriott systems
  • Requesting for and submission of group rooming lists
  • Updating group projections
  • Posting Bonvoy Loyalty points
  • Prepare amenity requests
  • Sending finalized billing statements to clients
  • Perform other duties as requested by the executive management team.
Preferred Qualifications:
  • At least 1 year of hotel administrative experience or any combination of similar education and experience.
  • Marriott Hotel Systems experience a plus.
Availability:
  • Must be available to work days.
Benefits:We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-TermDisability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel roomsand hotel discounts.E.O.E.
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