Executive Assistant
: Job Details :

Location: 227 West Monroe Street - Chicago, Illinois 60606 Business Support / Techn ical Skills Learning and understanding how to use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Learning Keys policies and procedures in relation to Workday E xpenses, Workday T ime, Workday Procurement, Workday HR, CWT/Concur, IDM/ServiceNow requests, and facilities/maintenance requests. Asking appropriate questions to gain understanding to utilize all technology platforms Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to utilize all technology platforms including Workday Expenses, Workday Time, Workday Procurement, Workday HR, CWT/Concur, IDM/ServiceNow requests, and facilities/maintenance requests Knows Keys policies and procedures in relation to expenses, Time, Supply Ordering, Travel, IDM/ServiceNow Guides and enforces Keys policies within their respective team Understand s the urgency surrounding travel and making sure we are booking 14 days in advance where possible Prioritizes staffs data tool needs in IDM/ServiceNow and makes sure everyone has appropriate access including new hires Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Keys P olicies and P rocedures, and all technology platforms Guides and enforces Keys policies within their respective team Trusted advisor and subject matter expert for other administrative staff as well as their team to problem solve and find appropriate answer s for issues that arise with the technology platforms Can provide training for staff when needed on any of the technology platforms Proactive in any new development with the technology platforms and looks for ways to streamline processes where it is appropriate Where applicable : Facilitate Know your Customer (KYC) process including RSQ, MCA, Beneficial Ownership, Dealink Critical Thinking Communication Verbal & Written Resourcefulness Ownership (focus on work quality and completeness) Occasionally speaks-up on issues during in-person/email conversations Learning the team dynamic and overall structure of KBCM to communicate to the correct group/employee Asks appropriate questions to properly provide quality work Develop s and leverage s relationships with peers in product/industry groups Keeps Segment Head/LOB team up to date on progress and timing of expenses, travel, meetings Demonstrated ability to make contributions to drafting memos, emails etc. Demonstrated ability to execute all formatting standards efficiently Creates client ready materials needing minimal revision (i.e., itineraries, logistics, invitations etc.) Good rapport and positive attitude with their team as well as the other administrative staff Effectively and decisively communicates on assignments to limit the need for multiple interactions with segment head and/or staff P rofessional liaison that facilita tes information flow, using clear and fact-based communication Anticipates deliverables for upcoming milestones and is prepared with information without being asked Takes assignments through to completion with limited supervision or guidance Understands drivers behind prioritizing assignments Can balance multiple assignments while exceeding timing and quality expectations Understand s how to engag e appropriate product partners without prompting Trusted to interact, at the appropriate level, with current clients, prospects, as well as internal employees Good rapport and positive attitude with their team as well as the other administrative staff Demonstrates creativity in developing unique and professional presentations Displays professionalism and expertise in written and electronic communications Accountability and Teamwork Team player can work with all team members as well as administrative staff to complete tasks Professionalism sets a good example (i.e., attire, etiquette, punctuality) Asks appropriate questions to properly provide quality work Learning the needs and deadlines of the team Team player can work with all team members as well as administrative staff to complete tasks Professionalism sets a good example ( i.e., attire, etiquette, punctuality) Positive and constructive attitude Approachable and always willing to help anyone when the need arises Stays positive even when faced with adversity in an assignment Team player can work with all team members as well as administrative staff to complete tasks Accountability - When issues / conflicts arise, knows how to research to solve the problem and understands when to escalate as appropriate Holds themselves to a higher standard when completing their assignments H andles confidential information and understands the importance of maintaining discretion Professionalism sets a good example ( i.e., attire, etiquette, punctuality and responsiveness ) Positive and constructive attitude Approachable and a lways willing to help anyone when the need arises Stays positive even when faced with adversity in an assignment Time Management Displays an appropriate urgency when completing assignments Understands drivers behind prioritizing assignments Completes all tasks in an efficient manner Communicates timing of deliverables to the team or segment head Seeks opportunities to remain productive during down time Demonstrates effective teamwork with junior staff ( i.e., sharing best practices and resources ) Anticipates deliverables for upcoming milestones and is prepared with information without being asked Job Posting Expiration Date: 12/31/2024 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing ...@keybank.com.