Location: Cullowhee,NC, USA
Posting Number SHRA1482P Quick Link for Internal Postings Classification Title Executive Assistant Competency Level Journey Working Title Executive Assistant - #002497 Department Office of Educational Outreach About WCU
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary
The primary location of this position is on the main Cullowhee, NC campus.
The Executive Assistant is a vital role in the Division of Educational Outreach, serving as a point of contact for all of the staff in the division, informing staff of important policy or procedural changes within the division or university as well as coordinating new employee training. Position maintains a wide range of confidential data including (but not limited to) departmental records, personnel files, historical archives and policy/procedure documentation. This position manages the calendar, email and travel processes for the Executive Director. The position also maintains the departmental calendar and manages scheduling of the front office. When deemed necessary by the Executive Director, this position may occasionally act as a liaison for the Executive Director, representing them at events and meetings. The Executive Assistant is expected to communicate at a high level with both on and off campus partners, constituents and customers. A strong commitment to customer service and excellent oral and written communication skills are critical. Success in the Division of Educational Outreach is hinged directly on positive working relationships with other departments on campus and this position must help foster these relationships as well as help identify and troubleshoot pain points or barriers. The Executive Assistant coordinates a number of events throughout the year and is expected to anticipate the key needs and players required at those times. As the Executive Assistant works closely with the Executive Director in a wide range of organizational and operational procedures, the position must have a deep knowledge of the programming and goals of Educational Outreach, as well as a thorough understanding of WCU's policies, procedures, and strategic planning. All aspects of the hiring process for SHRA, EHRA and student employees within the division are coordinated by the Executive Assistant. Additionally, the Executive Assistant directly supervises the student employees and handles their paperwork, training, scheduling and disciplinary action. This position is expected to review and edit important documents and materials, compile and develop various reports at the request of the Executive Director and others in the Division as well as recording minutes and action items from meetings, often following-up with staff members on key points and initiatives. The position also serves as a backup for the budget officer for purchase approvals, budget information, deposit reconciliation and funding recommendations. Additionally, this position with participate fully as a member of the Educational Outreach Team.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
The ideal candidate will possess excellent oral and written communication skills. A commitment to customer service is critical, especially as the Division of Educational Outreach is predominantly receipt-funded. Candidate must have a proven ability to work with a wide-range of diverse populations as they will communicate with faculty, staff, students, partners and community members on a daily basis. The ability to maintain a calm and professional demeanor during times of stress or conflict is also essential. The ability to quickly learn new computer programs and other technologies is important as this position serves as a source of information and training for the Division staff. This position must balance independent and team-based projects, being able to prioritize work based on a number of factors in a given day. High integrity is critical as the Executive Assistant position is responsible for the management and safekeeping of confidential materials.
Minimum Qualifications
High school diploma or equivalency and three years of progressively responsible administrative/office management experience;
or Associate's degree in secretarial science, business administration, or a related discipline and one year of progressively responsible administrative/office management experience ; or Bachelor's degree, preferably in business administration or a related discipline; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Anticipated Hiring Range $50,346 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $37,306 - $86,062 Salary Grade For administrative purposes during the implementation of Career Banding this journey level position is considered a Salary Grade 64.
Posting Text
Open Date 10/08/2024 Close Date 10/22/2024 Open Until Filled No Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a list of references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran's Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) ###-#### or email at ...@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-###-####) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-###-####). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.