Executive Assistant to Chief Executive Officer
: Job Details :

POSITION OVERVIEW

The Executive Assistant is a linchpin within Empower, playing a critical role in ensuring the seamless operation and strategic alignment of the executive office and the executive assigned to support. This position is more than administrative support; it is a trusted partnership that drives the success of our leadership and, by extension, the entire organization. The Executive Assistant is key to maintaining the efficiency, focus, and productivity of our executive team, ensuring that every decision and action aligns with Empower's core values of people, service, quality, and innovation.

In this role, you will be at the heart of Empower's most important initiatives, managing complex calendars, orchestrating meticulous travel plans, and representing the executive's brand with professionalism and poise. Your ability to anticipate needs, prioritize effectively, and navigate the complexities of a fast-paced executive environment will be essential. You'll safeguard time for strategic thinking and innovation, ensuring the executive remains focused on leading Empower toward its vision of expanding access to quality, affordable medications and helping people live healthier, happier lives.

This position offers a unique opportunity to influence the highest levels of decision-making within the company. You will work closely with the executive on strategic initiatives, lead cross-functional projects, and build relationships with key stakeholders. Your contributions will directly impact the company's growth and success, making this role both challenging and rewarding. If you are driven by a passion for excellence, thrive in dynamic environments, and are looking to play a pivotal role in a mission-driven organization, we invite you to apply.

Joining Empower as an Executive Assistant means becoming part of a team committed to innovation and excellence. You will have the opportunity to grow professionally while contributing to a company that values its people and is dedicated to making a difference in the world. Empower is not just a place to work; it is a place to make an impact.

ESSENTIAL JOB FUNCTIONS:

· Serves as a trusted advisor to the CEO, President and/or executive team (executive) assigned, providing strategic insights and recommendations on business operations and organizational priorities.

· Manages and prioritizes critical issues, ensuring the executive is well-prepared for all meetings, presentations, and decision-making processes.

· Leads the development and implementation of executive-level initiatives, including strategic planning sessions, board meetings, and investor relations activities.

· Command and oversee complex calendar management for the executive and leadership team, balancing competing priorities, minimizing disruptions, and ensuring optimal use of time across strategic objectives.

· Meticulously plans complex travel itineraries for assigned executives, ensuring seamless execution of multi-leg trips with accommodations for last-minute changes or demands.

· Creates time for the mind by safeguarding periods of focus and reflection for the executive, enabling strategic thinking and innovation amidst a demanding schedule.

· Prepares for the future by proactively managing long-term projects and goals, ensuring the executive stays ahead of industry trends and is ready to capitalize on emerging opportunities.

· Manage high-stakes communications on behalf of the executive, including drafting correspondence, reports, and presentations, while professionally representing the executive and brand in all interactions.

· Coordinates and leads cross-functional projects, ensuring alignment with organizational goals and driving successful outcomes.

· Analyzes and synthesizes complex information from various sources to produce executive summaries, briefing materials, and strategic recommendations.

· Develops and maintains relationships with key internal and external stakeholders, including board members, investors, and industry partners.

· Oversees the planning and execution of high-profile events, including executive retreats, board meetings, and investor conferences.

· Implements and optimizes systems and processes to enhance executive productivity and organizational effectiveness.

· Manages confidential and sensitive information with the utmost discretion and professionalism.

· Serve as a liaison across professional departments, personal service providers, and external stakeholders to ensure seamless communication and collaboration.

·Develop a unified system for managing both professional and personal priorities, ensuring alignment between business and personal calendars to avoid conflicts.

· Assist in maintaining household efficiency by managing personal errands, household staff schedules, and vendor relationships.

· Act as a point of contact for technical issues in both personal and professional environments, including setting up devices and troubleshooting.

· Coordinate schedules and resources for fitness, medical appointments, and wellness activities, including family members when necessary.

· Be available outside of standard work hours when needed for urgent matters, whether they are personal or professional.

· Proactively identify and resolve potential issues or conflicts affecting the CEO's professional or personal life, acting as a trusted advisor to enhance executive effectiveness and organizational performance.

· Performs other duties as assigned.

QUALIFICATIONS:

Education and Experience requirements:

· A minimum of 10 years' experience in providing high-level executive support, ideally to C-suite executives, including managing complex calendars, travel arrangements, and confidential information.

· A bachelor's degree in business administration, communications, or a related field is preferred; an MBA or advanced degree is a plus but not required.

· Ability to juggle multiple tasks, prioritize effectively, and maintain impeccable attention to detail, with mastery in calendar management and optimizing an executive's time.

· Capacity to anticipate the needs of the executive, foresee potential challenges, and proactively manage long-term projects, providing strategic recommendations based on a deep understanding of the business.

· Outstanding verbal and written communication skills, capable of drafting high-quality reports, presentations, and correspondence, and effectively communicating on behalf of the executive.

· Ability to build strong relationships with key stakeholders, handle sensitive situations with discretion, and represent the executive with poise and professionalism, navigating complex interpersonal dynamics.

· Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software, with familiarity in project management tools such as Asana, Basecamp and Smartsheet.

· Proven track record of handling highly confidential and sensitive information with discretion and trustworthiness.

· Ability to thrive in a fast-paced, high-pressure environment, with flexibility to adapt to changing priorities and remain calm under pressure.

· Strong alignment with the company's values, mission, and brand, with the ability to understand and embody the company's culture in all interactions.

· Strong analytical skills with a proactive approach to identifying and resolving potential issues, being resourceful and solution-oriented, capable of making sound decisions quickly.

· Ability to manage both personal time and the executive's time efficiently, including safeguarding time for strategic thinking and personal reflection.

· Ability to take initiative, lead projects, and manage cross-functional teams with a strong sense of ownership and accountability.

· Experience in managing international travel and understanding global business environments, adept at navigating different time zones and cultural nuances.

· Maintains a high level of professionalism and poise in all interactions, both within the organization and with external stakeholders.

· Experience in the healthcare and pharmacy industry preferred.

· Must be flexible and willing to work non-standard hours, if needed, including when requested by the Executive.

KEY COMPETENCIES:

· Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.

· Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.

· Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

· Resourcefulness: Secures and deploys resources effectively and efficiently.

· Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.

· Ensures Accountability: Holds self and other accountable to meet commitment.

· Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.

· Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.