Location: all cities,AK, USA
Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. Were committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role: Being a member of the Information Technology group the Executive Director of Engineering - Enterprise Observability & Capacity, you will be a key strategic leader responsible for driving our organizations observability, alerting, and monitoring initiatives. You will play a meaningful role in enhancing our technology infrastructures reliability, performance, and scalability, while ensuring detailed real-time insight into our systems and applications. This is a large organization that spans across all DTCC global locations, and the Executive Director will establish and implement a clear strategy that supports and advances DTCC's IT strategy, business goals and objectives. This role is instrumental to providing these services for all of IT and has responsibility that are integral to DTCCs ability to safely maintain its critical systems. This leader must collaborate among all departments in IT, therefore strong working relationships are required among senior leaders and technology practitioners. Your Primary Responsibilities: Collaborate with executive leadership to define the observability, alerting, and monitoring vision, strategies, and long-term goals, aligned with the companys overall objectives. Lead and mentor an impactful team of observability and monitoring experts, fostering and encouraging a collaborative and innovative environment where team members can thrive and grow. Partner with our Enterprise Architecture team to Develop and implement a comprehensive observability architecture that incorporates industry standard methodologies, ensuring the efficient collection, processing, and analysis of telemetry data from various systems and applications. Establish robust alerting mechanisms and incident response workflows to proactively identify, troubleshoot, and resolve potential issues before they advance, reducing downtime and improving service reliability. Evaluate, select, and implement powerful monitoring tools and technologies to continuously improve the observability ecosystem, enabling data-driven decision-making and actionable insights. Collaborate with cross-functional teams, including development, operations, and infrastructure, to optimize system performance and responsiveness, delivering an outstanding user experience. Ensure observability and monitoring practices align with industry standards and regulatory requirements while maintaining the highest levels of data security and privacy. Foster a culture of continuous improvement, driving regular reviews and assessments of observability and monitoring strategies to identify areas for improvement and scalability. Be responsible for budget planning and resource allocation for the observability and monitoring team, ensuring cost-effectiveness and ROI on technology investments. Stay abreast of emerging trends and advancements in observability, alerting, and monitoring practices, and apply relevant innovations to improve the organizations technology capabilities. Work with Vendors to review and select the latest technologies to be implemented and handle those relationships and service levels. Develop and demonstrate a strong understanding of each business division's strategy and product offerings. Create effective working relationships with senior business, technology and control group leadership. Understand and appreciate DTCC's Regulatory responsibility. Minimize complexity and help modernize our observability landscape. Encourage staff to demonstrate commitment to customer service and teamwork. Sets related performance standards and ensures that exceptional performance is appropriately recognized. Ensure staff is well informed on company initiatives; maintain an environment of openness and trust and demonstrate a commitment to diversity and inclusion. Establish departmental goals and supervise progress through to completion ensuring that all commitments and service levels are met. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience Bachelors or Masters degree preferred or equivalent experience Talents Needed for Success: A passion for redefining how organizations deliver technology more effectively to the business. Experience delivering IT systems within sophisticated organizations, including roles of testing, delivery management and production management. Experience of working with or within financial services organizations would be highly useful but is not crucial for this position. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation About Us DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind. About the Team IT Architecture and Enterprise Services are responsible for enabling digital transformation of DTCC. The group manages complexity of the technology landscape within DTCC and enhances agility, robustness and security of the technology footprint. It does so by serving as the focal point for all technology architectural activities in the organization as well as engineering a portfolio of foundational technology assets to enable our digital transformation.