Mission, Vision, and ValuesOur mission is to make people's lives better by providing great care and consulting. We believe that our residents and clients deserve our very best. We recognize that satisfaction with care and consulting services does not mean the same thing to everyone; therefore, it is imperative that we listen closely to our customers.Our vision is to meet and exceed customers' expectations. This does not happen by chance, but rather through the dedicated efforts of individuals, who day in and day out make great care and consulting their number one priority.Our core values of hospitality, stewardship, integrity, respect, and humor, widely recognized and embraced, continue to be the driving force behind our actions as we carry out our mission and work toward our vision. It's not only what we do but how we do it that makes us a national leader and trusted advisor to those we serve.KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES
- Manage census and revenue development by maximizing total occupancy and strategically engaging private pay and managed care occupancy.
- Demonstrate successful expense management by ensuring labor hours are within budget parameters, overall expenses are at or below budget, and ensuring expense variances are addressed immediately.
- Manage sales and marketing with regular involvement in the sales strategy for the assisted living community and maintaining involvement in the community at large as a health care leader.
- Provide human resources management by ensuring employee orientation and training exceed state standards, monitoring all employee hiring and turnover, monitoring employee satisfaction through the use of surveys and performance and managing worker's compensation claims and safety management.
- Manage and oversee all scheduling of staff.
- Manage all in-services monthly and as needed for staff.
- Manage quality systems to include ensuring care and service systems are in place to meet the needs of residents, as well as monitoring resident and family satisfaction through the use of surveys.
- Ensure appropriate persons are notified in the event of an accident involving a resident, any changes in the resident's physical, mental or emotional states, and changes in charges or billing.
- Provide regulatory management by ensuring deficiencies are at or below state benchmarks, ensuring no substandard deficiencies exist, providing timely reporting of critical events to Senior Living Director, the nurse consultant and regulatory agencies. Clearing all surveys on the first revisit.
- Negotiate and administer lease agreements.
- Review resident applications, certifications, rental collections and damage deposits.
- Coordinate admissions by giving community tours, processing required paperwork and coordinating preparation of the unit.
- Ensure quality of activities, food services, and general maintenance of the community.
- Participate in social/recreational activities that relate to the facility and its residents.
- Perform other duties as assigned.
MINIMUM JOB REQUIREMENTS
- Education
- Baccalaureate in health care management or related field, or the equivalent combination of education and experience in assisted living.
- Experience
- Two years of experience in long-term care and management, preferred.
- Knowledge of Federal, State and local laws, rules and regulations in relation to long term care.
- Knowledgeable of community resources and health care agencies.
- Availability & Attendance
- Flexible work schedule (mornings, afternoons, nights, weekends, holidays, etc.) which may include hours beyond eight hours in a day, or 40 hours in a week.
- Follows all attendance policies and procedures, including punctuality and proper timesheet usage.
- On call 24/7 for the community.
Benefits include:
- 401(k) Retirement Savings
- Paid Time Off and Volunteer Time Off (VTO)
- Medical Coverage
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Dental Coverage
- Vision Coverage
- Life Insurance Plans
- Flexible Work Schedules
- Same Day Pay
- Opportunities to Work Remotely
- Maternity and Paternity Leave
- Professional Development
- Tuition Reimbursement
- Dream It, Do It Program
- Paid Disability Leave
- Long-Term Disability (LTD)
- Pet Insurance
- Pet Adoption Assistance
- Many More Supplemental Benefits